Automotive Assistant Manager

Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and steer your career towards success with AAA Club Alliance! As an Automotive Repair Assistant Manager for AAA, you'll support daily shop operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll help to lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of working in our state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today! Location address: 7009 West Broad Street, Richmond, VA 23294 At AAA, your success is our success. As an Assistant Manager, we can offer you: The starting base compensation for this position is $51,287 to $65,448 annually. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. No Sundays in your schedule! What our Assistant Managers do: Supervise and mentor Repair Technicians. Consult with Service Advisors, as needed, to ensure appropriate work is assigned according to Repair Technicians skill level. Verify that all repairs and maintenance on all vehicles is completed accurately and in a professional manner, and as specified in manufacturer-designed procedures or accepted industry practices. Supervise and ensure communication between Car Care Center and customer. Ensure that customer is kept up to date and ensures accuracy of repair permissions, agreements, and expectations and that promised estimates and completion times are met. Supervise and ensure continuous implementation and adherence to all AAA Car Care policies and procedures. Verify that all repairs are properly completed by re-testing repaired system to ensure proper function; road test vehicles, as necessary, to identify concerns or validate repair. Accurately complete paperwork, including, repair information on work orders, and information for state and emission inspections, including waivers and exemptions, etc. Assist in the hiring and evaluation of Repair Technicians and training and development of Repair Technicians and Service Advisors. Open and close Car Care store and ensure adequate scheduling of same. Other duties as assigned. What you will need to succeed: High school diploma or equivalent (Associate Degree in Automotive Technology or ASE Certification a plus!) 4 years experience in the automotive repair industry. Must possess and maintain a valid drivers license. The ability to complete a satisfactory Pre-Employment Screening if offered the position. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. Weve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. Were dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you dont stop being a parent, caretaker, pet owner, or student because youre at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.