Collections Specialist/Special Projects

R10079273 Collections Specialist/Special Projects (Open) Location: Long Beach, CA - Management - Regional Office How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Collections Specialist/Special Project in Long Beach, CA! We are looking for you ! $26 - $27 per hour based on experience Monday - Friday (No Weekends) This position requires the first 90 days to be worked in the office; a hybrid work arrangement may be possible after successful training. Recruiter: Neelam Patel / neelam.patel@airgas.com / 913.343.5762 We are seeking a highly motivated and detail-oriented Collection Specialist/Special Projects to join our growing team. This dual-role position will be responsible for managing outstanding accounts and leading various special projects to improve our financial operations. Job Responsibilities Collection Specialist Duties: · Resolve past due balances within policy guidelines, while maintaining positive customer relations · Make outbound telephone calls to customers in collection status to collect monies owed · Send correspondence to customers regarding their past due balance and action needed to bring their account current · Manage incoming payments on past due accounts · Work closely with Sales Representatives and other Operations team members to resolve account issues · Maintain professional and courteous communication with all customers · Provide feedback to Sales Management and Credit Department on delinquent accounts · Maintain quality relationships with branch managers, account managers and sales managers. These relationships can be critical with collection efforts. Involve regional managers when possible and keep them informed of issues at all times. · Review Customer Service education courses frequently so that collection efforts do not damage customer relationship Special Projects Duties: · Lead and participate in cross-functional projects aimed at improving financial processes and efficiencies · Analyze financial data and identify areas for improvement · Provide feedback to the Credit Department on delinquent accounts · Prepare project summaries and present findings to management ________________________ Are you a MATCH? Job Qualifications: · High school diploma or equivalent required; Associates Degree preferred · Excellent verbal and written communication skills · Strong attention to detail · Commercial collection experience preferred · Proficiency in Microsoft Office Suite (Excel) and Google (Sheets, Docs, Slides) · Experience in collections, sales, customer service or related field · Bilingual Spanish-English a plus · Knowledge of AR systems, policies and procedures (SAP) · Ability to manage multiple priorities ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose. We want to ensure a safe experience for everyone interested in joining Airgas. Please be aware of fraudulent job offers that are circulating, falsely using the Airgas name and brand. These scams often involve individuals or organizations impersonating Airgas recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Airgas and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Airgas and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this form