Customer Service Representative

Customer Service Representative Location: Brooklyn, NY Pay: $20.00$24.00/hr. (depending on relevant experience) Hours: 8 AM 5 PM Days: Monday Friday Why Choose Us We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. Were proud to be a different kind of company with a different kind of cultureone where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community. As a Customer Service Representative with us, the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service Accepting payments from customers, researching customer billing inquiries, and updating customer account information Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues Qualifications & Skills 2 years of high-volume Customer Service experience Experience with Microsoft Word, Excel, and Outlook Excellent verbal and written communication skills Benefits Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Insurance: Life, Short Term/Long Term Disability If you are a motivated professional with a passion for customer service, we encourage you to apply today! https://careers.wasteconnections.com/us/en Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. Youll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LETS REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and youll quickly discover that great opportunities are all around you. At Waste Connections, youll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and youll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.