Application Engineer II

At Accurex, a division of the Greenheck Group, we foster a culture of empowerment, collaboration, and integrity. These core values of our organization allow us to drive innovation and growth allowing us to be a premier provider in foodservice ventilation solutions. Our products range from kitchen hoods, exhaust fans, dedicated make-up air, packaged rooftop units, controls, variable volume systems, fire suppression, utility distribution, and more. Accurex is the full service solution for all kitchen ventilation needs. Join our innovative team of cutting edge thinkers as we invent and manufacture new types of kitchen ventilation systems for restaurants, national chains, and other critical food service operations. Our company is growing fast and that means youll find many opportunities to put your talents to work and take on expanding leadership roles. YOUR OPPORTUNITY As an Application Engineer II you will provide advanced technical application support, quotes special product designs, provides input on product roadmap and develops application training programs for internal and external customers in our industry. This position will be expected to build rapport and relationships across rep network and sales channel. WHAT YOULL BE DOING Provide assistance to product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application. Develop and communicate solutions for unique applications including design and special pricing. Gather information and provide resolution to complex field problems. May include travel for onsite support. Maintain working knowledge of industry codes and standards to determine product needs and requirements. Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers. Work with internal and external parties to ensure sold projects are completed - including but not limited to managing & communicating lead times, shipping & logistics support and services coordination. Be the liaison between field & factory technical support to ensure any field issues are communicated and solved efficiently. Work with engineers, Account Managers and other internal teams to provide the best KVS solution for individual and national projects utilizing our proprietary software. Identify opportunities for process improvement and work to implement where applicable. Maintain familiarity with competitors products and identify opportunities. Develop, organize and present trainings to internal and external customers both onsite and offsite. Participate in offsite events including planning, set-up, and customer interactions May participate in industry related associations. May provide mentoring, training, indirect supervision of other team members, or may have direct reports. Build rapport and relationships across rep network and sales channel. May manage moderately complex team projects including determining timelines. Document service calls to record data on product questions and field issues. WHAT YOU SHOULD HAVE 3-5 years of relevant work experience in engineering required. 2 Year / Associate Degree in engineering or equivalent years of job experience required. 4 Year / bachelors degree preferred. Must be able to travel 15% of time. COMPENSATION & BENEFITS Greenheck Group takes pride in providing competitive total compensation along with a comprehensive benefits package as part of our total rewards program. The compensation for this role includes base salary along with the opportunity to earn additional variable compensation based on achieving specific performance metrics. The starting base pay range for this position is $92,389- $114,128 and may vary based on factors such as job-related knowledge, skills, experience, and performance. With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings: Health & Family Support Financial Security Learning & Development Rewards & Recognition Wellbeing & Mental Health Work-Life Balance Fun Perks SPECIAL NOTATION The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills. The Employer retains the right to change or assign other duties to this position. PHYSICAL REQUIREMENTS Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in companys setting, home, or hybrid. EEO STATEMENT We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACCOMMODATIONS REQUEST Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation. RECRUITING FRAUD ALERT At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If youre unsure about the legitimacy of a message, please contact HR@greenheck.com for verification. If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us! We couldnt be voted Forbes Americas Best Mid-Size Employer five times running without our talented teams in every area of Greenheck Group. Are you interested in engineering and product design? How about getting hands-on production experience out in the shop? Maybe youre a fan of numbers and love finance and accounting. What about representing Greenheck Group as on our marketing and sales teams? Or advocating for our team members in human resources? No matter your talents, interests, or skill level, we welcome you to become part of our team. Greenheck Group began in 1947 when two brothers, Bob and Bernie, saw an opportunity for improvement within the commercial air movement industry. With a lot of hard work, determination, and persistence, they created products that were innovative, easy to use, and better met the needs of the customer. Bob and Bernie believed in being the easiest company to do business with and often went above and beyond to make the customer happy. Bernie focused on generating connections with customers and sales partners, Bob focused on creating innovative products that worked, and were easy to use and install. Both brothers believed in pushing past the standards set by their competitors.