The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter. Job Description Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services. Support in registering students in-person, by phone, and/or by email following ABE program procedures Screening students Ask a series of questions to the student to see if they qualify for our program. Enter student information into a tracking sheet/database (LUMENS) Ensure accurate data entry Submit a call log daily to your lead ABE daily phone duties incoming/outgoing Tracking incoming calls to ensure successful placement Enter student data in the tracking sheet for student follow-up ABE daily email duties incoming/outgoing Respond to emails and follow up with students Welcoming/facilitating student intake/assessment process Proficient in Outlook email, data entry, and friendly customer service with a smile Student-centered / listening / verbal communication / organizational skills A flexible schedule is required: days/nights/weekends (will work around class schedule) Energetic, Friendly, reliable, and punctual for your shift Data entry for student data into tracking sheet/database portals as needed. Required accurate data entry of less than 2% error rate Notify students and instructors of any class updates, as requested Complete follow-up calls for ABE students to track student progress/success rates Bilingual students are encouraged to apply Additional job duties as assigned Starting Salary $15.00 Hourly Note: 1000-Hour Appointment -Temporary hourly employees are limited to a maximum of 1,000 hours per calendar and fiscal year and must be terminated upon reaching the maximum hours, unless there are exceptional circumstances. ExemptNo Full-Time Equivalent 48.8% Required Attachment(s) To be considered for this position, please upload the following documents to your application: Resume /CV Cover Letter Current Class Schedule NSHE - INTERNAL APPLICANTS PLEASE NOTE CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date. For more details on this position, please visit our website: My Career at CSN. CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination. Posting Close Date06/30/2026 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement. This position may require that a criminal background check be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS. Founded in 1971 and situated in the greater Las Vegas metropolitan area, CSN, as Nevadas largest college and one of the largest in the nation, operates in over 50 locations including 3 main campuses, as well as multiple sites and centers throughout the southern Nevada area. As a comprehensive, multi-campus community college, and the largest and most ethnically diverse institution in the state of Nevada, CSN educates over 50,000 students, including more than 14,000 non-credit students annually. Accredited by the Northwest Commission on College and Universities, CSN offers education opportunities in over 70 academic programs featuring more than 180 degrees and certificates, and several niche baccalaureate programs areas. CSN is proud to be a Hispanic Serving Institution and a Minority Serving Institution. The college creates opportunities and enriches lives with inclusive learning and working environments that support diversity and student success. CSNs mission ensures that the college serves the diverse educational needs of the communities and businesses within the southern Nevada service area. CSN is a growing and influential network that enables students, faculty, staff and alumni to advance personally, professionally and intellectually. Its vibrant network of people and programs creates lifelong benefits for all students. As the communities of southern Nevada continue to grow, CSN is committed to remain highly accessible to serve the diverse needs of an increasing population. NSHE is committed to providing a place of work and learning free of discrimination on the basis of a persons age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). EEO/Title IX website Dr. Armen Asherian Director Office of Institutional Equity Human Resources/Office of Institutional Equity College of Southern Nevada West Charleston Campus, Room E-424 (702) 651-7481 armen.asherian@csn.edu College of Southern Nevada does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). CSN's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Dr. Armen Asherian, Director Office of Institutional Equity, College of Southern Nevada, West Charleston Campus, Room E-424, Las Vegas, NV 89146, Telephone: (702) 651-7481, Email: armen.asherian@csn.edu; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both. Information pertaining to the Colleges grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the College will respond can be found online at https://www.csn.edu/title-ix. If you need any accommodations to complete an application, please contact Human Resources at hr.recruitment@csn.edu. Information regarding security, personal safety, fire safety, and crime statistics can be found on CSN's website. NSHE Employees are required to participate in a mandatory retirement plan in lieu of Social Security. As a result, employment at NSHE may impact your Social Security benefits. Additional information is available at SSA 1945. Job postings are specific to the Nevada System of Higher Education.