Senior Manager, Program Management – Walmart U.S. People Strategy & Operations

Position Summary... The Senior Manager, Program Management leads the day-to-day execution of complex, high-impact initiatives across Walmart U.S. People Strategy & Operations. This role turns strategy into action by aligning senior stakeholders, driving clarity across teams, and ensuring that enterprise programs deliver measurable outcomes. Working closely with the Director of Program Management, Portfolio Management, and cross-functional partners across People, Product, Tech, and Operations, the Senior Manager orchestrates delivery through influence rather than authority. They bring structure, momentum, and communication discipline to programs that shape the future of how Walmart enables and supports its associates. This role requires exceptional organization, business acumen, and executive presence balancing delivery precision with the ability to communicate confidently and credibly with senior leaders. Mission: Drive the day-to-day delivery of complex, high-impact People initiatives bringing structure, influence, and clarity to enterprise execution. What you'll do... Program Planning & Delivery Lead day-to-day delivery of one or more enterprise programs (e.g., Hourly Pay for Performance, Open Door modernization) Translate strategic direction into actionable roadmaps, milestones, and measurable outcomes Anticipate challenges, clarify priorities, and connect decisions across work-streams to maintain alignment Drive cross-functional routines that enable progress, accountability, and visibility Partner with Product and Tech to manage dependencies and system readiness Governance & Reporting Craft executive-ready updates and SteerCo materials that convey program progress, risks, and recommendations with clarity and confidence Partner with the Director and Portfolio Management to ensure program data and insights inform enterprise governance routines Maintain disciplined documentation, dashboards, and reporting that support decision-making Ensure governance standards, templates, and delivery frameworks are applied consistently across programs Stakeholder Influence & Communication Build credibility and trust with senior stakeholders across People, Operations, Finance, and Tech Navigate competing priorities and facilitate alignment through clear communication and structured problem-solving Represent program status and recommendations in leadership discussions with confidence and accuracy Partner with COEs, People Enablement, and field leaders to connect delivery plans with change management and readiness Partner with the Director and business stakeholders to clarify problem statements, define success measures, and ensure delivery plans address the right business needs Operational Excellence & Continuous Improvement Identify and remove friction points that slow delivery or dilute impact Contribute to the refinement of delivery frameworks, governance routines, and communication practices Leverage program management tools (Airtable, Smartsheet, Jira, or equivalent) to ensure realtime visibility and accountability Capture lessons learned and share best practices across the delivery network Apply an AI- and automation-first mindset to identify efficiencies, improve decision quality, and enhance the associate experience Key Skills Executive communication and stakeholder influence Enterprise program leadership and delivery discipline Cross-functional alignment and collaboration Governance and risk management Systems thinking and dependency management Change readiness and adoption planning What you'll bring... 7+ years of experience leading large-scale, cross-functional initiatives with senior stakeholder visibility Demonstrated success operating in matrixed environments and influencing without authority Proficiency in program management tools and methodologies (e.g., Airtable, Smartsheet, Jira, or equivalent) Additional Qualifications: Bachelors degree in Business, Human Resources, or related field. Experience within People, HR Tech, or Enterprise Transformation functions. Familiarity with Walmart systems, delivery rhythms, and governance processes. Strong storytelling, facilitation, and executive presentation skills. Ability to navigate ambiguity and drive alignment across diverse stakeholder groups At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 2 years experience leading cross-functional teams. 3 years experience using intermediate functionality of Microsoft Office. Bachelor's degree in Business, Human Resources, or related field and 4 years experience in project management, compliance, operations management, or related area OR 6 years experience in project management, compliance, operations management, or related area. Bachelor's degree in Business, Human Resources, or related field and 4 years experience in project management, compliance, operations management, or related area OR 6 years experience in project management, compliance, operations management, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Managing a budget, profit and loss statement, or relate financial process, Masters degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification Primary Location... 806 Excellence Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.