SHE Manager - Response and Technology

SHE Response and Technology Manager Location: Gaithersburg, Maryland, United States Work Arrangement: Onsite in Gaithersburg, MD to provide site-facing SHE technology, response, communications, and data support across Gaithersburg and COO sites. Introduction to Role Are you ready to strengthen safety performance through technology, data integrity, rapid response support, and practical digital solutions? As SHE Response and Technology Manager, you will oversee SHE platform administration, incident data quality, help desk response, communications, and technology-enabled improvement across COO sites, with a primary focus on Gaithersburg. You will help elevate platform governance, user literacy, audit-ready documentation, service delivery, and safety culture by partnering with site leaders, enterprise SHE, IT, vendors, and subject matter experts to turn business needs into reliable tools, clear processes, and measurable improvements. Typical Accountabilities Define and execute the multi-site roadmap for SHE digital platforms, including SharePoint, Workvivo, Veeva Vault, AZ SHE systems, and related tools. Establish governance, standards, and KPIs for content lifecycle management, metadata, searchability, archival, usability, and audit readiness. Serve as a site-facing SHE systems administrator, supporting accurate incident, near-miss, action, and observation data and consistent reporting practices. Lead or support SHE help desk and Training & Technology channels, including service expectations, escalation pathways, knowledge articles, and first-contact resolution improvements. Partner with enterprise SHE, IT, vendors, site leaders, and SMEs to assess needs, support upgrades, resolve user issues, and manage change. Use analytics, service trends, user feedback, and performance data to prioritize enhancements that improve adoption, efficiency, and decision-making. Coordinate SHE communications across intranet, digital signage, presentations, town halls, and other channels for training, policy, system, and safety culture updates. Support safety culture activities, including Safety Celebration events, quarterly site collaborations, routine town halls, wellbeing, and learning initiatives. Coach SHE SMEs and contributors on documentation practices, digital proficiency, templates, and user-friendly content standards. Maintain a transparent backlog, release plan, and project priorities; advise SHE leadership on risks, trade-offs, timelines, benefits, and implementation needs. Required On-Call Coverage Support a 24-7 operation. On-call coverage is required for this role. Employees may be scheduled to participate in an on-call rotation and must be available outside standard working hours, including evenings, weekends, and holidays, as needed to support business-critical activities. Essential Skills/Experience Bachelors degree in safety, environmental science, business, communications, information management, technology, project management, or related discipline. Experience supporting SHE, EHS, laboratory, manufacturing, operations, quality, compliance, technology, or another regulated corporate environment. Project management experience managing priorities, timelines, stakeholders, risks, and deliverables across multiple workstreams. Strong digital capability, including Microsoft 365 and experience using or administering platforms such as SharePoint, Workvivo, Veeva Vault, AZ SHE systems, Enablon, Adobe tools, or similar systems. Ability to support data integrity, reporting, documentation standards, content governance, access management, issue resolution, and platform adoption. Strong written communication, presentation, stakeholder engagement, and change management skills, including translating technical or compliance requirements into practical guidance. Ability to analyze feedback, service trends, incident data, workflow pain points, and performance metrics to recommend fact-based improvements. Sound judgment, attention to detail, customer-service orientation, and ability to operate onsite in a matrixed, multi-site SHE environment. Desirable Skills/Experience Experience in biopharmaceutical, research, laboratory, manufacturing, corporate SHE, or regulated site environments. Familiarity with SHE incident management, near-miss reporting, observations, corrective actions, and safety management systems. Certifications or training in OSHA, Six Sigma, Lean, project management, National Safety Council programs, change management, digital adoption, or related areas. Experience developing communications calendars, training materials, knowledge articles, templates, dashboards, workflow guidance, or adoption resources. Experience with AI-enabled tools, automation, analytics, information architecture, taxonomy, metadata, content lifecycle processes, or document control practices. Compensation and Benefits The annual base pay for this position ranges from $105,710- $125,000 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why AstraZeneca At AstraZeneca, we are driven by science and united by our commitment to patients. In this role, you will help protect people, research, animals, operations, and the environment by leading safe, compliant, and sustainable scientific work. Date Posted 21-Aug-2026 Closing Date Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the worlds most serious diseases. But we are more than one of the worlds leading pharmaceutical companies. At AstraZeneca, were dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. Were curious about science and the advancement of knowledge. We find creative ways to approach new challenges. Were driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, youll do work that has the potential to change your life and improve countless others. And, together with your team, youll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.