Implementation Lead

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours 401(k) with company match Paid vacation, sick, personal and parental leave time Paid Volunteer Time: giving back to our communities is important to us Employee Recognition Program convert your recognition points into gift cards Employee Assistance Program offers benefits to help you manage daily responsibilities Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual To join CLEAResult as an Implementation Lead. The Implementation Lead plays a pivotal role in driving the successful delivery of technology solutions across multiple programs and clients. The Lead is expected to provide strategic and operational leadership to teams of Implementation Consultants, ensuring consistency, quality, and scalability in delivery. The Lead also provides Customer Success Manager for key or high-impact clients, acting as a trusted advisor and escalation point. This role is ideal for a seasoned implementation professional with a strong grasp of enterprise delivery, stakeholder management, SaaS technologies (Salesforce, Magento, Drupal & more) and cross-functional coordination. Candidates must be based in the following states to be considered: Alabama, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri Nebraska, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Wisconsin For this exciting career opportunity, youre a great fit if you... Strategic Implementation Leadership Oversee and guide multiple concurrent implementation projects, ensuring alignment with organizational goals and platform strategy Serve as a mentor and escalation point for Implementation Consultants, providing guidance on complex configurations, client challenges, and delivery risks Establish and enforce implementation standards, templates, and best practices across projects Client & Stakeholder Management: Build and maintain strong relationships with senior client stakeholders, aligning platform capabilities with their strategic goals Prepare and deliver clear, concise presentations on implementation strategies, project progress, and key outcomes to stakeholders at all levels of the organization, including executive leadership Cross-Project Coordination & Governance: Coordinate across multiple project teams to ensure resource alignment, risk mitigation, and consistent delivery quality Collaborate with shared services (e.g., development, QA, support) to prioritize and sequence work across projects Implementation Oversight & Standards Assurance Provide oversight for implementation activities across projects, ensuring configurations and processes align with platform standards, business requirements, and organizational best practices Review outputs from requirement gathering and solutioning sessions led by Implementation Consultants to ensure deliverables meet expectations, are feasible, and align with strategic goals Ensure all implementations adhere to platform standards, compliance requirements, and scalability principles, and that documentation is complete, consistent, and aligned with organizational guidelines Training & Support Identify opportunities to streamline implementation processes and improve delivery efficiency. Lead retrospectives and post-mortems to capture lessons learned and drive continuous improvement. Contribute to the evolution of the implementation methodology and knowledge base. In this exciting career opportunity, you will have.. Bachelors degree in Business Administration, Information Technology, or related field 812+ years of experience in implementation, consulting, or project leadership roles, preferably in a SaaS or professional services environment. Demonstrated experience leading cross-functional teams and managing complex client relationship Advanced knowledge of implementation methodologies, SDLC, and enterprise project management Proven ability to manage multiple projects and teams simultaneously in a matrixed environment Exceptional communication and stakeholder management skills Deep expertise in configuring and deploying commercial SaaS platforms Proficiency with project and portfolio management tools (e.g., Azure DevOps, Jira, Smartsheet, Asana) Analytical mindset with a focus on problem-solving, risk management, and continuous improvement Compensation Range $83,000.00 - $124,600.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicants skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale. OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.