Communications Coordinator

Job TitleCommunications Coordinator Agency Texas A&M University Department Business Development Proposed Minimum SalaryCommensurate Job LocationCollege Station, Texas Job TypeStaff Job Description A Glimpse of the Job The Communications Coordinator, under general supervision, coordinates, develops, and implements a comprehensive communication plans to include project management, content production, and written communication for both print and digital formats for the Division of Finance and Business Services. Essential Duties/Tasks: Develop and Execute Communications Oversees the development and production of departmental website content, email communications, and the communications calendar. Reviewing all content to meet compliance accessibility requirements. Monitoring metrics for content usage and effectiveness. Reviews, edits, and communicates needed updates to communications sent to students and parents from external partners (Bill/Payment, Refunds, Collection systems). Creates verbiage for automated call and text notifications for student and parent constituents. Writes answers for the Customer Relation Management (CRM) knowledge base system and creates standard text. Creates and maintains the Student Business Services annual communication plan for student/parent constituency. Assists with the coordination of internal and external communications from departments and leadership within the Division of Finance. Departmental Communications Update CRM knowledge base content as needed, respond to feedback from both internal and external constituents, and write articles for the external customer knowledge base. Creates surveys for students and parents to gather feedback on customer interactions. Reviews vendor marketing materials. Events Creates and edits pre- and post-event communications, surveys, and division announcements. Assists with creating presentations, templates, videos, speeches, social media content, signage, and other communication platforms for the division. Websites Works closely with the team to monitor and review departmental web sites for current UX/UI and accessibility compliance. Supports website content updates, refresh, and visuals. Special Projects Support projects and division initiatives as needed. What you need to know Salary Range: $45,000-50,000 annually. Compensation will be commensurate to selected hires experience. Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section. Required Education and Experience Bachelors degree in marketing, communications, or related field or equivalent combination of education and experience. Three years of communications and/or marketing experience. Experience with email platforms and email communications. Preferred Qualifications 3-5 years of experience working as a communications coordinator, communications specialist, project manager or similar role on a marketing and communications team. Experience creating graphics for digital and print communication. Comfortability working within a project management software. Knowledge, Skills, and Abilities Ability to communicate ideas and concepts clearly and effectively. Strong interpersonal and organizational skills. Ability to effectively plan and execute short and long-term projects that make efficient use of resources, meet deadlines, and achieve objectives. Strong written and verbal communication skills. Ability to work as a motivated self-starter. Strong attention to detail and grammatical expertise. Ability to multitask and work cooperatively with others. Ability to bring fresh ideas, individual voice, and enthusiasm to the team. Ability to build and maintain positive relationships with external stakeholders. Other Requirements and Factors This position is security sensitive. This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures. All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Orientation Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice