At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable. Job Summary - Co-manage client relationships alongside the Sales Account Management team, from implementation through to everyday problem resolution and renewal activities. - Collaborate directly with the Sales Account Management team to service mutual clients. - Support and service between 8-15 client groups, each generating annual net revenue between $50,000 and $250,000+. - Maintain senior management level contact with clients' Benefits, Human Resources, and financial staff. - Ensure the effective delivery of Luminare Health products and operational processes to clients. - Retain assigned book of business, providing strategic oversight and fostering interdepartmental relationships. Minimum Requirements : Bachelors Degree and 5 years of health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities Understanding of self-funding and employee benefit plans Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.) Ability to travel is required (up to 25%) Results oriented and self-motivated Ability to interact with senior level executives Analytical skills, problem-solving skills, and time management skills are required Excellent presentation skills Excellent written and verbal communications skills are required, as are exceptional organizational skills Preferred Job Qualifications: State insurance license stop loss understanding a plus Location: Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York. #LI-NR1 #LI-Remote Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! EEO Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Pay Transparency Statement: At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Min to Max Range: $67,600.00 - $127,000.00 Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest Luminare Health news, content, and be first in line for new job opportunities. Join our Talent Community. Luminare Health, a wholly owned subsidiary of Health Care Service Corporation (HCSC), is on track to become the nations best and largest third-party administrator. We are committed to delivering service excellence and dedicated to making healthcare simpler, better, and more affordable for our clients and their members. Our people are at the heart of everything we do. We foster a collaborative, purpose-driven culture where employees are empowered to make an impact, grow their careers, and help transform the healthcare experience.
