Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our worlds cities better places to live by providing innovative solutions that help make peoples journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move tojoin our teamand assist the local branch as a Collections Associate for KONE Albany, NY? Following a period of 100% in-office training at our Albany branch, this role will have the ability to transition to a hybrid schedule of three days in-office, two days from home. Do you have a background in successfully handling a collections dispute process from beginning to end? Are you able to collaborate with all levels of the organization to achieve business goals? Have you developed a proficiency with office management tools (e.g. Excel, SAP Microsoft Office Suite, etc.?) Do you have the tenacity and perseverance to see an objective through to completion? Have you been successful in documenting status updates/details to present to stakeholders? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Collections Associate, you will perform a variety of credit collection tasks related to our branch operations including initial contact with customer, request action/follow-up appropriately, and record disputes. Disputes are facilitated by you as you coordinate with the appropriate parties. You willbring5+years ofrelevantB2B Collections expertise and an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociatesdegree in a related field or an additional 10+ years of experience. Proficiency in SAP/Excel/GAP is required to be successful in this role. We have the courage to hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because we believe diversity drives innovation: We value your authentic self Diversity, equity and inclusion is embedded in our strategy and values Collaborative, creative and supportive work environment Passionate about safety, quality and innovation We care about the communities where we live and work Some of our many benefits include: Competitive salary Flexible work schedule Opportunities to learn and grow Matching 401K Comprehensive health and wellness plans for the entire family Paid holidays and paid time off Come share your passion and energy to make a positive impact at KONE for our customers and your career! *Beware of Recruitment Scams* We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-TG1 The hiring range for this role is $66,000.00 86,625.00. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
