Talent Acquisition Operations Coordinator

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Overview Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access. Schedule: - This is a hybrid role with an onsite presence required once a week at BWH (currently Tuesday) - This is a full-time role with a schedule of 8:30 AM - 5 PM, Monday through Friday Duties and Accountabilities: -Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process -Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) -Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks. -Set up new employees in HRIS system(s) -Run and create reports in the Applicant Tracking System. -Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise Qualifications Qualifications High School Diploma or equivalent required and Associate's degree or Bachelor's degree highly preferred. At least 2-3 years of experience in talent acquisition, recruitment coordinator, or HR operations preferred Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) highly preferred Skills, Abilities, and Competencies Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment Proficiency in using applicant tracking systems (ATS) or other recruitment software Excellent attention to detail and data management skills, ensuring accuracy and integrity of candidate information Strong communication and interpersonal skills, with the ability to effectively interact with candidates, recruiters, and hiring managers Knowledge of recruitment process and best practices, including sourcing strategies, candidate screening, and interview coordination Familiarity with employment laws and regulations related to recruitment and selection Working conditions This is a hybrid role with an onsite presence required once a week at BWH (currently Tuesday) This is a full-time role with a schedule of 8:30 AM - 5 PM, Monday through Friday Additional Job Details (if applicable) Benefits information Mass General Brigham benefits are designed to give you the flexibility to "customize" a benefits program that meets your needs and the needs of your family. Each year, you have the opportunity to change your coverage to ensure you meet your familys changing needs. Mass General Brigham provides core benefit coverage and also provides Choice Pay which you allocate toward the purchase of those benefits which best respond to your current needs. The amount of Choice Pay you receive varies and is based on your annual salary and health plan choices. For more detailed information please visit our career page. Remote Type Hybrid Work Location 1620 Tremont Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the worlds most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, were more than a systemwere leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.