Supervisor Billing Services - SLTC

Supervisor SNF & LTC We are looking to hire an experienced Revenue Cycle person to serve our Sr. Living and Skilled Nursing customers. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Consultant is responsible for providing quality Revenue Cycle assistance to MatrixCare customers to support their operations while growing the partnership. This consultant must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Manager of Billing Operations. Responsibilities: The Lead is responsible for staff performing Revenue Cycle activities to ensure a consistent and positive customer experience. Primary responsibility will be to establish, enhance and ensure adherence to industry best practices and Key Performance Indicators (KPIs) Sr. Living and Skilled Nursing revenue cycle management. These KPIs include but are not limited to A/R % by age, bad debt, denied claims, and payment processing. This position is responsible for overall management of Team Leads and A/R Managers; this includes payroll, process management and improvement, HR related functions, and capacity planning. This role manages supporting tools for day-to-day operations including, but not limited to clearinghouses, receipts reporting for invoicing (Smartsheet), etc. This role will support implementation activities and responsible for onboarding new clients to RCM services. This position supports all performance management functions in supporting managers and other supervisors. If applicable, the RCM consultant will assist with the customer experience as it relates to service questions, system access and process development. This role will support staff using the departments operational policies, guidelines and code of ethical standards which include respect, diversity, and integrity. Qualifications: Minimum of three years of progressive Sr. Living and Skilled Nursing revenue cycle process. Bachelors degree in business administration, healthcare management, healthcare administration or related field preferred. Must have the capacity to relate to people in a manner to win confidence and establish rapport. An exceptional attention to detail and strong detail orientation is required. Demonstrated knowledge of Sr Living & Skilled Nursing, with expertise in the area of revenue cycle management. Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement. Exceptional interpersonal skills, proven success in complex and ambiguous environments. Prior experience working with Medicare rules, regulations, billing codes (preferred) Familiar with EMR and Clearinghouse functionality MatrixCare and Change HealthCare / Inovalon preferred. Ability to work independent, must be organized and able to multitask. Strong written and verbal communication skills Maintain a professional demeanor, courteous and flexible at all times. Embraces change and can thrive in such an environment. Willingness and ability to work effectively with members of other departments. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the worlds best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidates geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $77,000 - $96,000 For remote positions located outside of the US, pay will be determined based the candidates geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying yes to making the world a healthier place. Its discovering a career thats challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. MatrixCare is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.matrixcare.com to learn more. As a global leader in health technology, ResMed has developed transformative cloud-connected medical devices and solutions for people with sleep apnea, COPD, and other chronic diseases. Today the company is applying this digital health expertise more broadly through the SaaS business, offering comprehensive software platforms that support healthcare providers in settings outside of the hospital. With this full suite of cloud-based EHR and business management systems supporting all aspects of care delivery for both home- and facility-based organizations, ResMed SaaS is changing the way care is delivered. ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. (US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace. We are a 2024 Circle Back Initiative Employer -- we commit to respond to every applicant!