Senior Product Designer

Sponsorship is not available for this position including anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. Location: Ideally hybrid within M&T's footprint. Open to FT remote if based outside of footprint. Overview: As a Senior Product Designer on the M&T Digital Experience team, you will lead the visual design of concepts, prototypes, and iterative milestones for digital products serving Institutional Services (IS). You will work with Product Owners, Analysts and Researchers to translate business objectives and process requirements into elegant, scalable designs that enhance usability and drive adoption. This role combines expertise in design thinking, interaction design, and Appian platform literacy to ensure every solution delivers measurable business value and an exceptional user experience. Primary Responsibilities: Design End-to-End Experiences: Create wireframes, prototypes, and visual designs for Appian workflows and interfaces, ensuring alignment with user needs and business goals. Cross Collaboration: Partner with Product Owners, Analysts and Researchers to understand requirements, user stories, and process flows; provide design input that improves clarity, usability, and efficiency. Apply Human-Centered Design Principles: Use research insights, usability testing, and iterative design methods to validate and refine solutions. Design System & Standards: Maintain consistency across Appian applications by leveraging design systems and best practices. Facilitate Workshops: Lead design thinking sessions and co-creation workshops with stakeholders to gather feedback and align on experience goals. Collaborate in Agile Delivery: Participate in sprint planning, reviews, and demos to ensure design intent is preserved through development. Advocate for UX: Champion accessibility, simplicity, and user-centricity across all Appian solutions. Continuous Improvement: Stay current on Appian UI capabilities and emerging design trends to recommend enhancements. Perform other related duties as assigned. Education and Experience Required: Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant/product design work experience. Expert-level Figma skills for screen design and prototyping Strong stakeholder and project management skills Understanding of design systems, accessibility standards, and responsive design. Experience working in Agile environments with just-in-time design, research, and development practices Ability to collaborate effectively with designers, researchers, developers and business stakeholders Experience analyzing and tracking data using tools such as Quantum Metric or Adobe Analytics Strong presentation and workshop facilitation skills Proven ability to support the full product development processfrom vision to launch to iteration Ability to mentor and educate others on the value and principles of good experience design Education and Experience Preferred: Familiarity with Appian Designer, Appian Case Management Studio, and the ability to visualize workflows within the platform. Experience collaborating with product owners and analysts in Agile environments. Customer Centric Outside in perspective with a focus on improving the customer experience Familiarity with design systems Experience in financial services industry a plus Takes ownership with a strong sense of accountability Curiosity Seeks out ways to improve the customer experience Resilient Respectful of broad opinions and makes tough calls with ease Driven & Prioritization Self-motivated and knows how to say no Challenges assumptions Decisive & Lead Taking Sense of urgency with an ability to inspire followers Interdependent Communicates and convenes others; reaches across boundaries Continuously seeks out ways to improve M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $91,061.75 - $151,769.58 Annual (USD). The successful candidates particular combination of knowledge, skills, and experience will inform their specific compensation. Location Baltimore, Maryland, United States of America Great companies have an enduring sense of purpose. With roots dating back to the founding of Wilmington Trust Company by T. Coleman du Pont in 1903, Wilmington Trust has been serving successful individual and institutional clients for more than a century. Wilmington Trust is internationally recognized and has a team of experienced and skilled professionals focused on delivering a high caliber of service to every client relationship. We are proud to be part of the M&T corporate family. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year. Our core values integrity, ownership, collaboration, curiosity, and candor drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&Ts Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice