Program Coordinator

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role supports critical scheduling functions for the ICU on behalf of the Dept of Anesthesiology at Brigham and Women's Hospital. The role also supports other functions for anesthesiology clinical operations. Job Summary Program Coordinator, Clinical Operations, MGB Anesthesiology at Brigham and Women's Hospital: Responsible for monitoring multiple project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Analyzes data, prepares reports, and provides regular updates to the project team. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members. Essential Functions: - Takes the lead in maintaining and monitoring multiple project plans, schedules, work hours, budgets, and expenditures. - Organizes, attends, and participates in stakeholder meetings. - Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. - Assesses and escalates project risks and issues, providing solutions. - Conducts research, maintains and analyzes data in systems, and develops reports to support projects. - Liaise with the project team and key stakeholders to help define project requirements, scope, and objectives that align with organizational goals. - Assigns and monitors resources effectively to boost project efficiency and maximize deliverables. Qualifications Bachelor's degree required. Project management or project support experience 1-2 years is required. Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously. Basic financial/accounting skills. Strong oral and written communication skills. Additional Job Details (if applicable) *Please note: the anticipated start date for this position is April 20, 2026* Reports to the Senior Administrative Manager, Clinical Operations, BWH. Lead comprehensive ICU scheduling operations for residents/Physician Assistants and aspects of scheduling for fellows, attendings, including daytime and overnight coverage; oversee schedule streamlining and process improvement. Create, distribute, and maintain monthly and live schedules (master and unit-specific), ensuring accuracy, coverage, and timely ad hoc updates. Serve as primary point of contact for ICU schedule communications, including welcome materials, distribution lists, and virtual pager inputs. Coordinate schedules and resolve issues with department chiefs, unit directors, fellowship leadership across multiple clinical departments. Coordinate departmental programs, which may include HealthStream training assignments, reporting, and compliance-related programs and tasks; identifies and executes opportunities for process improvement. Provide comprehensive administrative support for BWH Clinical Operations leadership team. Respond to data and reporting requests, supporting clinical operations and leadership administrative needs. May provide cross-coverage for ICU activities across AMC sites. Performs other related duties as assigned. Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $53,040.00 - $75,888.80/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the worlds most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, were more than a systemwere leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.