Casual Retail Dining Assistant (Casual)

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Retail Dining Assistant position. The Casual Retail Dining Assistant is a part-time (up to 19 hours per week), casual position with no benefits. The expected salary range for this job opportunity is: $16.50-17.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Casual Retail Dining Assistant is committed to quality and excellent customer service. This position will be responsible for food and beverage preparation, counter service, and potentially light administrative duties in our retail locations and/or as assigned. This role will ensure proper and safe food handling measures, including labeling, dating, and rotating product. The Retail Dining Assistant will be responsible for barista-style beverage crafting, which will include the operation of espresso machines and following recipes closely. Duties may also include coverage at the Mammoth Market and Alumni Pub, where cashiering, stocking, monitoring guests, and providing great customer service will be required. The candidate will also take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment. The work schedule varies and corresponds to the College's operational needs. The position may include working at multiple locations on campus, which will require walking across campus. Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work or remain on duty even when the College is closed. Food Safety and Allergen Awareness All Dining Services employees are responsible for understanding and implementing established food safety procedures and allergen prevention protocols. Team members must actively support and respond appropriately to individuals with food allergies to ensure a safe dining experience for all community members. Employees are expected to apply the knowledge and procedures covered in mandatory training sessions in the course of their daily duties. Maintaining these safety standards is essential to protect the health and well-being of our students, guests, and colleagues. Summary of Responsibilities: Food and Beverage Service and Preparation Serve both high-quality breakfast and lunch menu items as well as specialty espresso beverages to our campus community Maintain a clean and neat work space, properly stock and rotate food and beverages Promote high standards of service and food quality Customer Service Provide excellent customer service, maintain a clean and neat sales space, assist with merchandise stocking and displays, and properly adhere to cashiering standards of operation Cleaning and Maintenance Helping to keep the facility clean and orderly before and after service Ware and dish washing, table wiping, trash and recycling removal, and sweeping and mopping floors Communication Effectively and respectfully communicate with our community and coworkers This includes operational needs and concerns Stay up to date on college communications via your amherst.edu email account Communicate schedule needs and changes in a timely and effective manner Qualifications: Required High School Diploma or equivalent Successful completion of pre-employment physical and lift test Required reference and background checks, including CORI check The individual has daily interaction with the campus community, involving both verbal and written communication. This includes but is not limited to: Working directly with our customers in a display cooking setting Accepting the direction, training, and support provided by supervisors Communicating with customers regarding their needs, suggestions, and concerns Reporting operational issues, concerns, and needs through appropriate channels Ability to read, write, and comprehend instructions, short correspondence, and memos Ability to effectively present information in one-on-one situations with other employees of the organization Preferred Barista, food service, or retail experience Food Handler or ServSafe Certification TIPS Certification Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Welcome to Amherst College! We are excited to share our current openings. You are invited to explore the opportunities available and we encourage you to apply for those that are aligned with your skills and experience. Thank you again for your interest in Amherst College Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusettsa town of about 35,000 residents in the western part of the state. The college community includes around 1,800 students from 48 states, plus Washington, D.C., Puerto Rico, and 54 countries around the world, along with about 1,000 staff and faculty members. The scenic 1,000-acre campus features a 500-acre wildlife sanctuary and the Book and Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History , and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. Amherst College is committed to ensuring equal opportunities for everyone. Amherst College does not discriminate in admission, employment, or the administration of its programs and activities based on race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state, or local law. Amherst College complies with all relevant state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. If you have any related inquiries, please contact the Chief Equity and Inclusion Officer, Amherst College, P.O. Box 5000, Amherst, MA 01002-5000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Amherst College's policy is to provide reasonable accommodation when requested by a qualified applicant. If reasonable accommodation is needed, please contact the Office of Human Resources at hr@amherst.edu. Click here for information about Title IX at Amherst. Inquiries may be directed to: Civil Rights and Title IX Coordinator Amherst College 79 S Pleasant Street Suite 120 Amherst, MA 01002 crtixoffice@amherst.edu Amherst.edu/offices/title-ix