Office Specialist II

Note: Current Employees must use the Workday Job Hubs career section to apply for this position. The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs. Our Values: Integrity Common Sense Innovation Accountability Position Data: Office Specialist II-J23-U10-H Regular Non-Exempt (eligible for overtime) Overview: Pay Range: $23.03 - $29.21 per hour (AFSCME 87 Pay Plan B22 Step 1-13) Hiring Range: $23.03 - $24.44 per hour (AFSCME 87 Pay Play B22 Step 1-4) Job Closing Date: April 20, 2026 There is one Office Specialist II opening in the Yakima County District Court Department. The Office Specialist II position provides advanced clerical, administrative, and customer service support for Yakima County District Court operations. This position plays a critical role in ensuring fair, timely, and accessible justice by supporting court clerks, judges, probation staff, and the public. The Office Specialist II exercises independent judgment, applies knowledge of court procedures and legal terminology, and ensures accurate processing and documentation of court cases in compliance with established statutes, court rules, and internal procedures. Benefits included in position: Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD) Retirement Benefits Paid Vacation Paid Holidays Paid Sick Leave Note: This is a Union AFSCME-87 position. This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections) Responsibilities: Essential Duties: Respond to phone calls, emails, instant messages and in-person inquiries regarding court procedures, case statuses, filing requirements, and other related matters. Provide clear, accurate, and timely information, ensuring individuals understand the necessary steps for their legal matters. Guide individuals through the court processes, including how to file documents, understand legal terms, and navigate court services. Provide information on applicable court rules, deadlines, and requirements in a manner that is easy to understand. Direct court customers to appropriate departments, courtrooms, or personnel based on their needs. Provide information on court dates, hearings, and trials and when appropriate assist with scheduling or rescheduling of court dates. Document all pertinent contact with litigants/defendants' information in the case management system. Delivers excellent customer service through phone, chat, and in-person interactions, responding to questions in a professional, courteous, and helpful manner. Evaluates each inquiry to determine what information can be shared, ensuring compliance with confidentiality regulations. When requested, provides records, ensuring that only records that can be disclosed are provided, following all necessary procedures for release. Actively listens to and addresses customer concerns, making every effort to resolve issues or problems efficiently and effectively while maintaining a high level of customer satisfaction. Open all incoming mail, sort it, and distribute it to the appropriate staff for further processing. Record any cash received by mail and ensure it is promptly receipted in accordance with established procedures. Handle mail returns, including docketing and scanning both the envelope and its contents. Process criminal infraction and civil filings in accordance with established court procedures and data validations requirements. Enter new cases and processes motions, pleadings, disposition, orders, judgments summons, warrants and related legal documents. Maintain accurate and up-to-date records by docketing case actions and entering judgment and sentencing information. Scans, uploads, and properly indexes documents with the case management system. Education and Experience: High School Diploma or G.E.D AND four (4) years of general office experience OR any combination of experience or training which provides the knowledge, skills and abilities sufficient to successfully perform the essential duties of the job. Required: Bilingual (English/Spanish) Valid WA State drivers license and proof of insurance, if requested. Employment offers are contingent upon successful completion of a criminal and financial background investigation and general employment verification. This job will require traveling to Yakima to cover court dockets and/or cashier window duties as needed on a short notice timeframe. Preferred: Legal clerical experience or working knowledge of the court system, in particular the role and function of Courts of Limited Jurisdiction. Equipment Used: Computer for data entry, receipt cash, check, money order and credit card payments. Adding machine to run cash totals, Bankcard Systems, credit machine to receipt payments. Printer to receipt for payments. Copier to copy various court documents. Multiple line telephone for answering and transferring calls. Fax machine to fax bail receipts to Yakima County Jail, fax court documents to various agencies, courts and attorney's offices. Working Conditions: This position is rated as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Environment: may be required to work at alternate work locations and outside of standard business hours for meetings, conference and / or trainings and may be exposed to potentially violent or hostile individuals. Physical Demands: carrying, lifting, reaching, sitting, standing, walking, hearing, talking, and visual acuity. Intellectual Demands: ability to multitask, confidentiality, ability to work under pressure, ability to articulate and communicate information in conversations, ability to follow written instruction, and ability to follow verbal instruction. Knowledge: Court procedures, legal terminology, and filing requirements for Courts of Limited Jurisdiction. Case management systems, data entry standards, and document indexing. Confidentiality and privacy requirements related to court records. Mail handling and receipting procedures. Skills (and abilities): Strong customer service and interpersonal communication skills. Ability to explain complex legal processes clearly and professionally. High level of accuracy and attention to detail. Effective time management and ability to multitask in a fast-paced environment. Proficiency with computers, office software, and court case management systems. Ability to maintain confidentiality and exercise ethical judgment. Ability to work collaboratively as part of a team. AN EQUAL OPPORTUNITY EMPLOYER Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a persons age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish the information. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information. Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service or contact your federal loan servicer. In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States. Yakima County is an E-Verify Employer. Yakima County is one of the largest employers with over 1,000 employees providing services in all areas of law and justice, corrections, administration, public services and social services. Work locations are throughout the Valley and vary based on department. Check out the Countys website at www.yakimacounty.us for more information. Eligibility for benefits are dependent upon Collective Bargaining Agreements (CBA) and if your position type is full-time, part-time, or intermittent. Medical, Dental, Prescription and Vision Coverage Basic Life and Long-Term Disability Insurance Coverage Employee Assistance Program (EAP) Health Reimbursement Account (HRA- VEBA) Health Savings Account (HSA) Flexible Spending Account (FSA) Voluntary Benefits vision, term life, critical illness, disability and other insurance plans Washington State Retirement Plan (DRS) 457 Deferred Compensation Program (DCP) Paid Vacation, Paid Holidays and Sick Leave Click here for a full list of Yakima County Benefits Located in Central Washington, Yakima County is large (4,200 square miles) and diverse. Residents enjoy 300 days of sunshine each year and four distinct seasons. Yakima County is ranked first in the state in agricultural production, and is one of the top five areas in the nation in production of specialty crops. Irrigated farmlands and rolling foothills provide a backdrop to the nearby Cascade Mountains. Around 70 percent of the Countys 226,000 residents live in its 14 cities, towns and urban growth areas. The unique blend of rural and urban lifestyle choices offers a quality of living unsurpassed in the Northwest. Learn more at www.visityakima.com Looking for an exciting career with the Yakima County Sheriff's Department? To apply as a Lateral Deputy Sheriff, Click here To apply as an Entry Level Deputy Sheriff or a Law Enforcement Dispatcher, you must go through Public Safety Testing.