Senior Technical Systems Analyst

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Senior Technical Systems Analyst is a hands-on technical leader responsible for designing, building, and scaling enterprise-grade automation and low-code solutions using the Microsoft Power Platformwith a strong emphasis on Power Automate, Power Apps (Canvas & Model-driven), and Dataverse. This role is ideal for a candidate who has led and delivered real-world Power Platform solutions end-to-end, including workflow automation, custom business applications, system integrations, and data modeling. You will work closely with business stakeholders, IT, and leadership to modernize internal processes, eliminate manual work, and enable data-driven operations. Your work will directly support the organizations digital transformation strategy by replacing legacy workflows with secure, scalable, and maintainable Power Platform solutions. This position is based in our San Francisco (Geary Blvd) office, with flexibility for hybrid or remote work as appropriate. Key Responsibilities: Power Platform Solution Design & Delivery (Primary Focus) Design, build, and deploy production-grade solutions using Microsoft Power Automate, Power Apps, and Dataverse Lead end-to-end solution delivery, including: Requirements gathering Data modeling in Dataverse App design (Canvas and/or Model-driven) Workflow orchestration with Power Automate Integrations with Microsoft 365, Azure, and third-party systems Develop reusable components, flows, and app patterns that support scalability and governance Implement error handling, logging, performance optimization, and monitoring for Power Automate flows Ensure solutions follow Power Platform best practices, security roles, environment strategy, and ALM standards Process Analysis & Automation Strategy Analyze complex business processes to identify high-impact automation and app opportunities Translate business needs into clear functional and technical designs aligned with Power Platform capabilities Partner with stakeholders to prioritize use cases based on ROI, complexity, and operational impact Produce solution documentation, architecture diagrams, and workflow maps Integration & Data Architecture Design integrations between Power Platform and: Microsoft 365 (SharePoint, Teams, Outlook) Azure services (Logic Apps, Azure Functions, APIs) Enterprise systems (CRM Hubspot, ERP, case management, document management) Architect Dataverse tables, relationships, business rules, and security models Collaborate with IT and data teams to ensure solutions align with enterprise data and integration standards Technical Leadership & Governance Serve as a Power Platform subject matter expert (SME) for the organization Provide technical guidance, code reviews, and mentoring to analysts and developers Collaboration & Communication Communicate complex technical concepts clearly to non-technical stakeholders Present solution designs, tradeoffs, and progress updates to leadership Act as a trusted technical advisor during planning, execution, and optimization phases Required Core Technical Skills Microsoft Power Automate Advanced flow design (triggers, actions, conditions, loops, expressions) Error handling, retries, approvals, and complex branching logic Microsoft Power Apps Canvas Apps (required) Model-driven Apps (strongly preferred) Dataverse Data modeling, relationships, security roles, and business rules Power Platform integrations with SharePoint, Teams, Outlook, and APIs Power Platform ALM concepts (solutions, environments, deployment strategies) Additional Technical Skills Familiarity with Azure services supporting Power Platform (Logic Apps, Azure AD, API Management) Experience with system integration patterns and iPaaS concepts Understanding of enterprise application architecture and workflow orchestration Analytical & Soft Skills Strong analytical mindset with the ability to decompose complex processes Excellent documentation and technical writing skills Proven ability to manage competing priorities across multiple stakeholders Comfortable working in Agile/Scrum environments Security & Compliance Understanding of data protection, access control, and security design, especially in healthcare or HIPAA-regulated environments Experience implementing role-based access and least-privilege principles within Power Platform Preferred Skills Power Platform certifications (PL-100, PL-200, PL-400, PL-600) Power Platform community contributions, blogs, or public solutions Experience with: Power BI Azure DevOps or GitHub for solution management JavaScript, Power Fx, or REST APIs Familiarity with process modeling tools (Visio, Lucidchart) Required Qualifications Experience 7+ years in systems analysis, application development, or technical solution delivery 3+ years of hands-on, production experience with Microsoft Power Platform Demonstrated delivery of multiple Power Automate flows and Power Apps used by real business users Proven experience leading automation or low-code initiatives from concept to production Experience supporting regulated or complex environments (healthcare strongly preferred) COMPENSATION: Range: $120,000 - $138,000/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factor This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Beware of Hiring Scams We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels. Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. All official communication will come from a verified IOA email address. If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org. All legitimate job openings can be found on the Institute on Aging Careers Page. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. A job with benefits that goes above and beyond. From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.