Admin Assistant, Product Development & Operations

Summary Join Guidewires Product Development and Operations (PDO) team to build foundational skills while supporting a high-impact organization that delivers secure, scalable solutions to the worlds leading P&C insurers. Youll gain hands-on experience in operations, communications, and event coordination, with clear mentorship, structured onboarding, and opportunities to apply AI tools to everyday work. Expect a collaborative culture that values curiosity, ownership, and continuous improvement. Job Description What youll do Manage core admin activities for a busy team: calendar support, meeting scheduling, travel coordination, and expense processinggrowing scope as you ramp. Coordinate internal events and team rituals (all-hands, offsites, learning sessions), from logistics and vendor coordination to attendee communications. Draft concise agendas, capture action items and decisions, and maintain shared documentation so teams can move quickly. Support internal communications by creating short blog posts, updates, or spotlights that amplify wins and share lessons learned. Own well-scoped, entry-level projects (e.g., process checklists, event playbooks, onboarding kits) with mentorship and clear success criteria. Shadow experienced coordinators to learn best practices, then progressively take the lead on recurring workflows. Track simple operational metrics (attendance, on-time starts, satisfaction surveys) and suggest small, measurable improvements. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What youll bring Required Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. Strong organization and time management; you keep multiple moving parts aligned and on schedule. Clear written communication; you can turn notes into crisp summaries and action lists. Initiative and a service mindset; you anticipate needs and follow through. Comfort with productivity tools (e.g., Google Workspace) and willingness to learn new systems. Preferred 02 years in administrative support, operations, event planning, student leadership, or similar experience (internships/co-ops count). Bachelors degree preferred or equivalent experience. Familiarity with calendaring, conferencing, and basic project tracking tools. Your Impact We believe in clarity and setting you up for success. In your first 30/60/90 days, you will: 30 days: Complete onboarding, shadow key workflows, and publish your first internal update. 60 days: Independently run a recurring meeting (agenda, notes, follow-ups) and co-run a small team event using a standard playbook. 90 days: Own a lightweight process improvement (e.g., request intake, event checklist) and report simple metrics that show time saved or higher satisfaction. Over time, your work will streamline how PDO collaborates, communicates, and executesfreeing teams to focus on innovation and customer value. Whats in it for you Flexible work environment, health and wellness benefits, paid time off (including volunteer time off), and market-competitive pay and incentives. Continual development, mentorship, and clear growth paths within Guidewires global organization. All new hires participate in our in-person orientation process to ensure a strong start. The US base salary range for this full-time position is $62,000 - $94,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance. Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. Were an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewires an adventureand its yours for the taking. At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers needs. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkinessand a little geniusto the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. Were braving uncharted territory, pushing past the conventional with our products, partners, and people.