Clinical Education Consultant

Job Summary The Clinical Education Consultant provides customers with clinical, functional, and operational expertise in the following areas: educational and systems development consulting, product line utilization management and services, and clinical sales-related support to the Account Executives and Sales Management. Conducts product training for customers during the initial and ongoing sales process. Provides clinical support and analysis for program implementations and product utilization as requested. The territory covers: Illinois, Michigan, Indiana, Missouri, Minnesota, Nebraska, Ohio, Wisconsin, Iowa and Kansas The ideal candidate will live in the Chicago, Illinois area. Salary Range: $75,000 - $95,000 per year Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Responsibilities Collaborate with Account Executive (AE) to determine potential sales opportunities and provide clinical support during the sales process, helping to accomplish sales objectives and build customer relationships. Support implementation initiatives at customer site delivering product training, on-going analysis, and support for use, upgrades, and enhancements. Prepare territory business plans and contribute to AE/Manager-led business reviews with executive-level customers. Implement consulting strategies as dictated by the needs of the marketplace and company, collaborating with account team and management. May assist determining potential sales opportunities and how to accomplish sales objectives in blood centers, hospitals, and large national accounts, as it relates to clinical education and consulting services. Facilitate supply utilization, standardization, and optimization through the following activities: Developing technical solutions to problems within the operations of the customers environment Data collection, interpretation, and analysis Problem-solving and consensus-building Build an understanding of the customers business needs, SOPs, validation requirements, documentation needs, and any regulatory industry guidelines. Ability to identify sales growth and customer-focused, value opportunities within existing customer base. Provide customer feedback and act as a consultant to Sales, Marketing and R&D teams on designing new and improving existing products and customer utilization needs. Keep current on trends and regulations in the blood banking industry through self-directed attendance at meetings, seminars, and current reading of professional journals. Maintain product competency and keep current on product-related training, use, enhancements, and changes. Regular collaboration with Learning and Development, including support of document development, review, and materials needed for customer training and commercial business needs. Consistently provide updates on customer-facing activities and maintain account data profiles in CRM. Provide timely communication to customers and maintain accurate records of customer interactions. Manage budget and expenses, adhere to company policies. All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities. Requirements 3 -5 years experience in a clinical lab/environment, component manufacturing and leukoreduction processing a plus. Registered Nurse, Licensed Vocation Nurse, or Med Tech preferred. Demonstrated skills in providing solutions, problem solving and decision-making. Strong verbal/written communication skills. Advanced Microsoft Office skills demonstrating use and proficiency. Ability to adapt to changing customer, industry, and business needs. Customer service skills with experience in relationship/team building. Strong territory management with ability to balance customer & business needs. Experience developing SOPs, validation plans and implementing medical devices preferred. Strong presentation and facilitation skills in a live or virtual setting. Technical troubleshooting experience. Previous training experience. 80% travel. Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations. Ability to work flexible hours and weekends to meet business/customer needs. Additional Information We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status. Fresenius Kabi (www.CaringForLife.us) is a global health care company that specializes in injectable medicines, biosimilars, and technologies for infusion, transfusion, and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients. With more than 41,000 employees worldwide, our dedicated team is united by our shared purpose: to put lifesaving medicines and technologies in the hands of people who care for patients and to find answers to the challenges they face. We call this purpose caring for life. Our U.S. headquarters is in Lake Zurich, Illinois and the companys global headquarters is in Bad Homburg, Germany. Follow us on LinkedIn to learn more: http://bit.ly/3KdaGJr Fresenius Kabi is aware that scammers may attempt to impersonate our recruiters. While we have limited ability to stop these illegitimate efforts, there are some things you can do to protect yourself and not waste time communicating with an imposter. Check the email address messages from our recruiters will always come from a company account with the Fresenius-kabi.com domain. We have seen imposters send emails using Fresenius-kaabi.com which of course includes an extra a in Kabi. Check our website to see if the position you were contacted about is actually posted. Be wary if someone asks you for personal information. We do not need your drivers license, social security number, or bank account information before we have made you a conditional offer of employment. Refuse to pay any upfront fees. Fresenius Kabi never charges you a fee to apply for a job at Fresenius Kabi. We will not send you an invoice for equipment (such as a laptop) that we promise to order and reimburse you for once you start working. If you have any questions at any stage of the process, contact us at Careers@fresenius-kabi.com. Do not use any contact information in an unsolicited email. We look forward to talking to you about joining our team.