Guest Relations

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Guest Relations in Groveland, California. With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Guest Relations in Groveland, California. What you'll do: The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law. Your job will include: Monitor the property with a keen eye for any property issues or potential problems. Ensure that the property is properly secured. Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary. Monitor all incoming guests through the campground gate and validate if access is acceptable. Perform routine patrols, golf cart and rental inspections. Take camping reservations, check people in and out and sell day passes at the Welcome Center. Prioritize guest safety and happiness. RV Site / Housing available. Seasonal position begins mid-May and ends late-August. Skills & experience you need: High school diploma or equivalent. Basic reading, writing and math skills and the ability to use computer applications. Ability to thrive in a collaborative team environment. Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically. Exceptional customer service and communications skills and a friendly demeanor. Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit. Valid drivers license, good driving record and current auto insurance. Ability to working weekends and holidays on a regular basis. Estimated compensation for this position in the states of CA, WA, NY, and CO, is: : $16.90 - $16.90 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicants education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $16.90 - $16.90 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicants education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay. Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.