Job Summary Job Description The Systems Analyst Assoc role collaborates with business partners and application development teams to deliver and maintain required technology solutions. They are responsible for updates to applications / technology platforms, responding to issues, troubleshooting and general maintenance of the systems. They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams. They will also be addressing any requests, inquiries, and escalations from customers, help desk, or business partners. MAJOR RESPONSIBILITIES System Analysis and Administration: Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed. Author and maintain system and process documentation (such as workflow charts and diagrams, and system specifications). Monitoring and Support: Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Release Management: Understand and adhere to IS change management policies Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process MINIMUM JOB REQUIREMENTS Education A bachelor's degree in computer science or related field. Certification / Licensure None required. Work Experience Experience in analysis, configuration, and development on relevant platforms. Knowledge / Skills / Abilities Preferably some hands-on development experience with desired programming languages and database tools. Preferably some experience in an operations role providing production support for large enterprise grade applications. Strong analytical skills to understand business goals and design appropriate solutions. Understanding of software development lifecycle, as well as agile software development methodologies. General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments. Excellent verbal and written communication. Strong interpersonal and relationship management skills. Ability to work independently as a self-starter, and within a team environment. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $63,960.00 - $92,560.00 Annual The actual salary will vary based on applicants location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. Were dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If youre a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.