Patient Concierge, Spanish Bilingual

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge is the first point of contact for patients and family members at South Bay Radiation Oncology Center. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. Responsibilities Greet patients and families. Answer center telephones, distribute faxes, and prepare customer files. Schedule patient appointments. Receive and correctly record receipts of patient payments. Enter, verify and update patient demographic and insurance information. Process requests for records from outside sources. Scan data into document imaging software. Regular attendance and punctuality. Contributes to team effort by accomplishing related results as needed. Ensures that all processing and reporting deadlines are consistently achieved. Perform any other functions as required by management. Qualifications Ability to work a flexible schedule as necessary Experience working in a busy, fast-paced medical office setting, highly preferred High School Diploma or equivalent experience, preferred Knowledge of medical terminology, preferred One year of medical office experience, preferred Experience accessing and updating an EMR system, preferred Bilingual in Spanish What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Location South Bay Radiation Oncology Center 959 Lane Ave Chula Vista, CA 91914 Anticipated hourly range: $23 per hour - $25.20 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 8/31/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-LP Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering endtoend solutions and datadriving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges now, and in the future. View Cardinal Health on YouTube