Corporate Travel Meeting Planner, Remote

The AAA Club Alliance Corporate Travel team, is seeking an experienced Meeting/Event Planner who possesses the skills and competencies required to manage a top client account and all aspects of their meetings, and events. This associate will be the primary contact for this client and responsible for customer satisfaction, maintaining customer communication, design and execution of their meetings and events, and the relationship as it relates to meeting services delivery. What We Can Offer You: At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth. Work-Life Balance Remote Work: This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia) Flexible Schedule: The schedule allows for considerable flexibility, with shifts potentially available from 9:30 AM to 6:00 PM EST. Paid Holidays: Celebrate six paid holidays and two personal days throughout the year. Generous Paid Time Off: Accrue nearly four weeks of paid time off during your first year. Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Competitive Starting Annual Salary of $55,000- 92,000. Annual Bonus + Annual Merit Increase Eligibility Comprehensive health benefits package 401(K) plan with company match up to 7% Professional Development opportunities and tuition reimbursement Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability Minimum Qualifications: BA/BS in Hospitality, Hotel Management, Business, or a related field is preferred 5+ years experience in meeting/event design, development and coordination CMP certification is preferred CVENT experience and certification is preferred Proficient with Cvent registration tool used to manage registration and event logistics is strongly preferred Strong working knowledge and advanced skills in the Microsoft Suite Office products, including Word, Excel, Outlook, PowerPoint, etc. Ability to travel 25% for onsite support (including internationally) and internal company meetings Required Skills/Competencies Demonstrated success in managing a corporate client account Ability to support multiple teams by representing Meeting Planning Excellent interpersonal communication skills both verbal and written, and ability to work with multiple business units and corporate clients, including overseas businesses and personnel Ability to manage dedicated client Ability to multi-task in a fast-paced environment Ability to work well independently and as part of a team Ability to maintain a calm and composed when working with corporate client, vendors and partners Self-starter and highly motivated and dedicated to delivering excellent service Extended hours during on-site meetings, overseas trips and during peak workloads or special projects Computer skills, research skills and knowledge of PC software applications including registration Ability to manage international meetings, events, hotels and travel Key Responsibilities: Present and create proposals to clients based on scope of work based per meeting or event Oversee communication with all vendors related to dedicated meetings and events (hotels, venues, AV, DMC, transportation, entertainment, speakers, etc.) Sourcing of meeting/event venues and vendors including negotiation & contract execution with legal, and strategic sourcing support as needed. Designs and creates event website registration links/invitations and mobile applications (where applicable) On-site meeting/event management including domestic and some international destinations Assist with developing design strategy for applicable meeting and event, alongside client and leadership Manage activity results throughout all meeting and events-assist with conducting post meeting/event surveys, writing reports, and documenting feedback. Report as needed to supervisor Dedicated to meet all meeting and event expectations; including consultation, and logistical planning (meeting specifications, general session and special event design and management, and group travel integrations) Inspect venues to ensure that they meet the client's requirements (if necessary) Responsible for negotiations and contract accuracy with client for execution Coordinate event services including room blocks, travel, ground transportation, food and beverage service, audio visual and meeting room logistics, etc Provide sample communication campaigns and timelines to ensure established deadline are achieved Develop internal files and documentation storage including tracking sheets, calendar reminders, contracts, request forms, commissions, fees and misc. notes Request and review final folio prior to preparing and delivering final invoice to client Ensure complete client satisfaction by obtaining 100% meeting satisfaction with the client stakeholder/ Provide onsite, white glove service, where applicable Participate in quarterly reviews with client Work hand in hand with international units overseeing event management and CVENT integration from internal technology #LI-Remote US Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. Weve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. Were dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you dont stop being a parent, caretaker, pet owner, or student because youre at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.