Part-Time Customer Service Representative Location: Fostoria or Rock Rapids, IA Company: Town & Country Disposal A Waste Connections Company Pay Range: $15 $17 per hour Why Choose Waste Connections? At Waste Connections, we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, were proud of our people-first culture. We empower our employees to grow their careers, serve their communities, and make a differenceevery single day. What Youll Do: As a Customer Service Representative, youll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include: Answering incoming calls and assisting with new service requests, cancellations, and account changes Accepting and processing customer payments Investigating and resolving billing inquiries Updating and maintaining customer account information Collaborating with drivers, dispatch, and other team members to address service issues and customer needs What Were Looking For: 2+ years of high-volume customer service experience Proficiency in Microsoft Word, Excel, and Outlook Strong verbal and written communication skills A proactive, solutions-oriented mindset A team player who cares about safety, service, and community impact What Youll Get in Return: Competitive hourly pay: $15 $17 401(K) with company match let us help you plan for your future Medical, Dental, and Vision Insurance Access to additional benefits including: Employee Assistance and Mental Health Programs Emergency Travel Assistance Prepaid Legal Plan Employee Stock Purchase Plan Scholarship Opportunities for dependents Employee Relief Fund Waste Connections is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACBoost Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. Youll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LETS REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and youll quickly discover that great opportunities are all around you. At Waste Connections, youll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and youll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
