Senior Incentive Processor

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours 401(k) with company match Paid vacation, sick, personal and parental leave time Paid Volunteer Time: giving back to our communities is important to us Employee Recognition Program convert your recognition points into gift cards Employee Assistance Program offers benefits to help you manage daily responsibilities Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual To join our team as a Senior Incentive Processor on our Residential Program Team, delivering energy efficiency program implementation services to an Oregon based non-profit client. In this role, you'll support a residential energy efficiency program by reviewing and processing incentive applications for energy efficiency upgrades, such as efficient heating systems and insulation improvements. You'll work closely with customers and contractors by email to ensure submissions are complete and accurate, and see each application through from review to payment. Tasks include but are not limited to: Review incentive applications submitted by customers and contractors to confirm they are complete, accurate, and qualify for the program. Enter and maintain data in incentive database(s) and process applications through to payment. Communicate via email with customers and contractors to request missing information or clarify project qualification. Maintain knowledge of program products, services, and processing procedures. Communicate and help resolve disputed rebate claim data. Provide guidance to customers and contractors in interpreting program policies to ensure participation and compliance. Perform regular application auditing and quality control. File applications, retrieve data, and run database queries and reports. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and detail-oriented. For this exciting career opportunity, you're a great fit if you can Work independently and stay on track with daily and weekly processing goals with minimal supervision. Bring strong attention to detail, accuracy, and thoroughness to reviewing paperwork and data. Stay curious and pick up new industry knowledge quickly, most candidates come in without energy efficiency experience, and that's okay. Work comfortably and efficiently on a computer, using multiple systems and databases. Contribute to process improvements in a team based environment where each process has system wide effects. Perform additional administrative duties as required. Requirements: Strong computer skills and comfort working across multiple systems and databases. Highly detail-oriented with a focus on accuracy and thoroughness. Ability to work independently and manage your own workload without close supervision. Energy efficiency industry background is a plus, but not required. Location: Oregon based candidates preferred. Compensation: $22.50 / hourly DOT Requirements If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Compensation Range $18.55 - $26.00 Currency USD Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicants skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale. OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.