Clinic Services Associate

Job TitleClinic Services Associate Agency Texas A&M University Health Science Center Department Oral Surgery Proposed Minimum SalaryCommensurate Job LocationDallas, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, theTexas A&M University Health Science Centerencompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The College of Dentistry is looking for a Clinic Services Associate to serve in the department of Oral Surgery. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team. What you need to know Proposed Salary: $19.56 hourly Work Schedule/Location: Located in Dallas, TX, this an on-site role with a typical schedule of Monday Friday 8am to 5pm. Apply! Submitting a cover letter, resume/CV to assist us with the review process. You may upload these documents to the application under CV/Resume. Required Education and Experience High school diploma or equivalent combination of education and experience. Two years of related experience in a general office setting. Preferred Qualifications Experience in Medical Records and eCW software Knowledge of medical terminology Knowledge of insurance billing and pre-authorizations Ability to multi-task in a fast-pace environment Experience in an Oral Maxillofacial Surgical Practice More than two years of related experience in a general office setting Responsibilities Patient Support Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures. Greets and checks in patients, assisting them with their questions and needs. Verifies patients insurance eligibility and benefits and obtains referrals and/or authorizations required for payment. Supports other front desk activities as needed for multiple clinics. Financial/Records Collects payments for services and documents payments in electronic medical records. Handles patients financial accounts. Balances monies received and creates a report for designated personnel. Update patient demographics in the electronic dental record while maintaining security and confidentiality of patient information and finances/payments while maintaining a computerized appointments system for multiple doctors in accordance with distributed calendars, guidelines, and individual requests. Treatment Code Data Entry Assists Clinic Manager with entering treatment codes and assists in processing patient refunds. Assists in collection and maintenance of PHI. Why Texas A&M University? Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice