I&T Systems Architect

Date Opened: Wednesday, September 03, 2025 12:00 AM Close Date: Thursday, September 18, 2025 12:00 AM Department: Innovation and Technology Department Salary: $106,196.00 - $132,745.00 Commensurate with Experience Welcome to the City of Charlotte Charlotte is Americas Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions SUMMARY The purpose of this position is to develop and maintain strategic plans, system designs, and other architectural artifacts needed to select and implement technologies that are required to align IT infrastructure, systems and investments with business needs. Major Duties and Responsibilities: Roadmap Development Defines technology roadmaps by studying current & future states of technology / business Identifying market & organizational trends Maintaining awareness of security & regulatory mandates / other risks that influence roadmap decisions Standards and Model Development Develops technology standards & models by working with technology / business partners to identify best practices for the City of Charlotte Performing & organizing studies of enterprise architectures Studying other models to broaden knowledge Analyzing needs impacted by standard Proposal Creation Produce technology proposals: cost estimates staffing impacts implementation timelines risk assessments cost & benefit analyses articulation of impact on business goals Proposals should be signature-ready Proposal Solicitation & Review Guides technology investment by contributing to language in departments technology solicitations: technical requirements architecture diagrams, etc. reviewing technology proposals Ensuring proposals meet architectural requirements Contributing to implementation contract language when proposals are accepted Solution Architecture Develops architectural descriptions & designs for needed solutions Understanding of presented business requirements Conducting meetings with stakeholders Analyzing current & potential technical requirements Researching vendor offerings / market trends / independent analyses Stay abreast of direction of technologies Completes other related tasks by facilitating discussions Communicating potential technology solutions Serving as translation source between businesses & technological needs & gaining individual business understanding Knowledge, Skills & Abilities: Strong team building & facilitation skills Ability to quickly understand the Citys business Apply industry best practices Ability to lead & communicate effectively with all levels of organization / executive & senior leadership Strong writing / presentation development / excel skills / influencing / presentation / persuasion skills Strong ability to effectively do market / industry research & analysis Strong change management & organizational alignment skills Ability to assimilate to new environments & subject matters quickly Strong customer service skills Preferred Qualifications: Masters degree in Computer Information Systems / Computer Science / Business Administration / Public Administration / directly related field with three (3) years of relevant experience Ten or more years of direct technology industry experience Minimum Qualifications: Bachelors degree with five (5) years of relevant work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties CONDITIONS OF EMPLOYMENT The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. BENEFITS The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlottes benefits. The City of Charlotte is a drug and alcohol-free workplace. Our City, Our Mission When you join the City of Charlotte, you become part of Team Charlotte a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.