Program Coordinator

Online applications must be received before 11:59pm on: December 29, 2025 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 107N-YN_CS_NPS - Program Coordinator Business Title: Program Coordinator Employee Type: Classified Position Details: The Opportunity: As a Program Coordinator in Admissions, youll be at the center of daily operations, ensuring everything from application processing to customer service flows seamlessly. In this position, you will: Be the primary point of contact for internal teams and external partnersyoull answer questions, provide guidance, and keep communication clear and professional. Manage key processes such as customer service, outreach, electronic data handling, email communications, and application reviews for first-year and other applicants. Oversee day-to-day administrative activities that keep the department organized and efficient. Interpret and apply policies and procedures to ensure accuracy and compliance in all tasks. Work collaboratively with colleagues to troubleshoot issues and improve processes. If youre detail-oriented, thrive in a fast-paced environment, and enjoy coordinating multiple moving parts, this role is a great opportunity for you to shine! Required Qualifications: High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience. Two years related experience working with student records, admissions, or related experience or equivalent education/experience. Preferred Qualifications: Knowledge of the admissions process. Demonstrated proficiency with Word, Excel, and Outlook. Experience with WSU Student Information System. Experience with Slate CRM. Experience working with student records. This position may be eligible for Remote/hybrid work and flexible/telework schedule. Upon successful completion of the employees 6-month probationary period and training, this position may be eligible for a hybrid telework agreement. All telework agreements are assessed and extended on a semester basis. Additional Information: This is a full (100% FTE), permanent position. This position is overtime eligible. Monthly Salary: $3,665 to $4,882 | Range 41 (Steps A - M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 OR applicable Collective Bargaining Agreement. Benefits: WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the summary of benefits offered by WSU for classified staff and Total Compensation. Required Qualifications: High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience. Two years related experience working with student records, admissions, or related experience or equivalent education/experience. Preferred Qualifications: Knowledge of the admissions process. Demonstrated proficiency with Word, Excel, and Outlook. Experience with WSU Student Information System. Experience with Slate CRM. Experience working with student records. About Department/College/Area/ Campus - WSU Admissions | Washington State University | Washington State University Area/College: Enrollment Department Name: Admissions Location: Pullman, WA 99164 Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. 1) Resume 2) Cover Letter External candidates, upload all documents in the Application Document section of your application. Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the Resume/Cover Letter section of your application. Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible. Reference contact information will be requested later in the recruitment process through Workday. Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Time Type: Full time Position Term: 12 Month Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu. Notice of Non-Discrimination In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSUs Compliance and Civil Rights, the Department of Educations Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/ WSU is Washington's land-grant university with campuses located in Everett, Pullman, Spokane, Tri-Cities, and Vancouver. Additionally, research centers are located throughout the state, extension offices are located in every county in Washington, and online degree programs are offered worldwide. WSU employees promote academic excellence and innovative research that serves the state, nation, and world. With a focus on innovation, excellence, and accountability, continual enhancement of research and educational endeavors are at the core of WSU's strategic priorities. See here for additional information about WSU's statewide locations. View the HRS Benefits website for details on competitive benefits available. In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSUs Compliance and Civil Rights, the Department of Educations Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/