Administrative Associate V

Job TitleAdministrative Associate V Agency Texas A&M University Department Transportation Services Proposed Minimum Salary$19.27 hourly Job LocationCollege Station, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who We Are Transportation Services is an empowered team of professionals dedicated to providing efficient, dynamic and innovative fleet, parking and transit services to the community. We support the teaching, research and public service mission of Texas A&M University, with focus on customer service and communication. For more information about us, visit our website: http://transport.tamu.edu. What We Want The Administrative Associate V is responsible for providing administrative support to the Special Events Unit specifically responsible for the coordination of parking and transportation services for visitors, special events and conferences, as well as RV parking. Prepares billing and monthly income reports. Provides backup to other functions within the unit. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity. What You Need to Know Starting Pay: $19.27 A cover letter and resume are strongly recommended. Qualifications Required Education and Experience High school diploma or GED, or any equivalent combination of education and experience. Five years of experience in general office or clerical work. Required Knowledge, Skills, and Abilities: Working knowledge of spreadsheet and word processing software programs. Interpersonal and communication skills. Keyboarding skills. Ability to multi-task and work cooperatively with others. Preferred Education Bachelor's degree. Preferred Experience: Nine years of experience in general office or clerical work, including previous supervisory experience. Working knowledge of the University and facilities. Responsibilities: VISITOR PARKING: Coordinates daily visitor parking requests for departments and organizations. Makes arrangements for all guests on campus. Prepares parking credentials as applicable. Ensures the permits are entered into the system to bill customers appropriately. May attend meetings with customers to facilitate the coordination of these services. COORDINATION: Contact for coordinators of visiting dignitaries, special events, and conferences. Attends meetings as requested by Assistant Manager. Prepares parking and transportation services for events with organizers, Transportation Services staff, and other university support departments. Works with Assistant Manager to resolve complex issues related to the coordination of these services. Responsible for the billing of these services. Coordinates with management to relay information regarding scheduled events to be placed or updated on web site. Makes recommendations for cost effective parking/transportation packages and for process improvements. Compiles data to prepare correspondence, forms, reports or other documents. Assists in the development and implementation of specific parking and transportation plans to meet the needs of special events, conferences, visiting dignitaries, etc. Responsible for coordinating the arrangements for fun runs as it relates to routes, parking control devices, etc. Responsible for creating/updating forms, checking equipment in/out and billing through the system. Meets with customers to determine needs and approve requests. Communicates plans and coordinates resources needed to various units within the department. RV ADMINISTRATION: Responsible for coordinating RV reservations for campus. First point of contact for customers in making reservations, as well as providing information on the amenities related to RV parking on campus. Responsible for the billing of RV reservations and answering related questions from customers. Maintains calendar for reservations of events and RVs at multiple locations throughout campus. During football season, the number of RV lots increases to five. Makes any needed changes to customer information and/or reservations. Responsible for preparing permits and mailing them to customers. Communicates maintenance needs for the RV park. Responsible for on-site supervision of RV lot staff, and contact for RV customer satisfaction. Responsible for RV staff training, training video updates, and football manual updates to maintain consistency of service for RV lots. Requests additional amenities for RV lots during football season. Acts as a liaison with RV Advisory Committee. BILLING: Responsible for weekly billing for services provided. Enters permits into system for tracking and billing purposes. Completes, tracks and distributes all necessary paperwork and billing documents for parking credentials. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatically enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice