Summer 2026 Intern - Change Management Communications

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Youre in the right place! Agentforce is the future of AI, and you are the future of Salesforce. POSITION TITLE: Summer 2026 Intern - Change Management & Communications LOCATION: Chicago 12-week Summer Internship, between May - September 2026 DEPARTMENT DESCRIPTION: As part of the Global Business Growth & Automation (GBGA) team, we are at the forefront of innovation within Salesforce. We partner with our internal product, business technology, sales, and revenue teams to deliver cutting-edge tools and platforms for Salesforce employees. We are an agent-first organization, using our own technology to augment our workforce with autonomous agents. We work deeply within the Salesforce platform to ensure that we are Customer Zero, making the most of the Salesforce platform by rapidly launching new features to our employee base as they are released. ROLE OVERVIEW: Are you excited by how large, global companies communicate change at scale? As a Change Management Communications Intern, you will support internal communications and engagement efforts for Salesforces global sales and revenue teams. This internship offers hands-on experience at the intersection of communications, marketing, technology, and organizational change management. You will work closely with experienced communications, sales strategy, enablement, and product partners to help deliver clear, timely, and engaging messages that support sales transformation initiatives. The ideal candidate is a strong writer and collaborator who is eager to learn, curious about business operations, and excited to explore how tools like Slack, Marketing Cloud, and AI can improve how teams work and communicate. ROLE RESPONSIBILITIES: Communications & Content Support Assist in creating internal communications for Lead-to-Cash initiatives, including emails, newsletters, Slack posts, presentations, and enablement content. Support messaging consistency by helping maintain content templates, messaging frameworks, and communication calendars. Help draft and edit content that explains process, technology, or program changes in a clear and engaging way. Contribute to executive and leadership presentation materials as needed. Seller Experience & Engagement Support communication campaigns designed to drive awareness and adoption of sales process and technology changes. Assist with gathering and organizing seller and operator feedback (e.g., surveys, Slack input, feedback forums). Help identify common questions or friction points and support the creation of FAQs or awareness content. Contribute ideas to make communications more engaging, digestible, and user-friendly. Tools, Analytics & Optimization Learn and support the use of communication platforms such as Slack, Marketing Cloud, and enablement portals. Assist with tracking engagement metrics (opens, clicks, views, feedback) to understand what content is working. Help document learnings and insights to improve future communications. Explore how automation and AI tools can enhance communication efficiency and personalization. MINIMUM REQUIREMENTS: Current Junior/Rising Senior pursuing a Bachelors Degree, graduating Dec 2026, or Spring 2027, pursuing a Bachelors degree in Communications, Marketing, Business, Journalism, Information Systems, or a related field. Strong written communication skills with attention to clarity and detail. Interest in marketing, internal communications, sales enablement, or change management. Comfortable working with digital tools (Slack, Google Workspace, etc.). Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Curious, proactive, and eager to learn in a team-oriented setting. Interest in technology, SaaS, or business operations is a plus. NICE TO HAVE (NOT REQUIRED): Familiarity with Salesforce products, marketing tools, or analytics platforms. Experience creating visual or multimedia content (slides, videos, infographics, social posts). Why Join Us? As a Change Management Communications Intern, youll gain real-world experience supporting enterprise-level transformation at Salesforce. Youll learn how global sales organizations communicate change, work with cross-functional teams, and use modern tools to drive engagement at scaleall while receiving mentorship and exposure to potential full-time career paths. If youre excited to learn, contribute, and grow in a dynamic, high-impact environment, wed love to hear from you! Unleash Your Potential When you join Salesforce, youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $30 - $30 per hour. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the Most Admired Companies in the World and one of the 100 Best Companies to Work For eleven years in a row, and named Innovator of the Decade and one of the Worlds Most Innovative Companies eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something thats so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.