Academic Advisor

Job Title: Academic Advisor Location: Downtown Indianapolis Campus Job Type: Full-time Classification: E-1 Salary Range: $53,000 - $55,000/annually (based on experience) Reports To: Assistant Director Academic Advising Who We Are: We are an open-access college that fuels Indianas economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are higher education at the speed of life! Our Values: Empathy: We stand with our students, partners, and communities. Integrity: We treat all with dignity and respect. Accountability: We deliver on our commitments. Agility: We innovate, iterate, and transform. Connectivity: We connect with partners to strengthen communities and ensure student success for all. About the Role: The Academic Advisor serves as a key contributor to student success through a proactive, case-managed advising model. This role is responsible for delivering developmental academic advising to a diverse student population, guiding students in defining and refining their academic and career goals, and connecting them to resources that foster persistence, retention, and completion. ***RESUME AND COVER LETTER REQUIRED*** Required Skills & Competencies: The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Advising & Student Support Developmental Advising: Applies student development theory to help students clarify and pursue academic, career, and personal goals. Student Advocacy: Acts as a student champion, creating a welcoming and inclusive environment that supports diverse learners. Case Management: Manages an assigned caseload to proactively monitor academic progress, intervene early, and provide individualized support. Communication & Engagement Interpersonal Communication: Demonstrates active listening, empathy, and clear articulation across all student and stakeholder interactions. Multimodal Engagement: Leverages advising technologies (e.g., CRM systems like Salesforce, learning platforms like Canvas) to connect with students virtually and in person. Collaboration: Coordinates support across academic and student affairs to remove barriers and streamline services. Technology Proficiency System Navigation: Utilizes institutional platforms to manage student records, monitor academic progress, and document advising interactions in accordance with FERPA. Digital Literacy: Employs a range of tools to communicate, schedule, and deliver advising content, including email, social media, and student engagement software. Program & Policy Knowledge Academic Programs: Maintains in-depth knowledge of curriculum requirements, pathways, pre-requisites, and placement policies. Financial Aid Awareness: Possesses working understanding of financial aid programs to refer and support students in navigating funding options. Process Guidance: Equips students with the tools and knowledge to self-navigate registration, course selection, and semester readiness. Equity & Inclusion Cultural Competency: Fosters an inclusive advising experience that respects and responds to diverse student identities and experiences. Barrier Mitigation: Identifies equity gaps and proactively connects students to campus and community-based supports. Professionalism & Growth Ethical Practice: Upholds confidentiality, complies with FERPA, and maintains accurate advising documentation. Continuous Improvement: Participates in ongoing professional development and institutional initiatives to advance the advising function. Education & Experience: Minimum Qualifications Bachelor's degree in education, psychology, counseling, social work, or related field. At least one year of experience in academic advising, admissions, career services, or related higher education area. Demonstrated time management, organizational, and problem-solving skills. Proficiency with advising technologies and Microsoft Office Suite. Ability to adapt to fast-paced environments and manage multiple priorities effectively. Preferred Qualifications Masters degree in college student personnel, higher education administration, counseling, or a related discipline. Two or more years of academic advising or student services experience, preferably within a community college setting. Proven leadership, collaboration, and innovation in student engagement strategies. Work Environment & Additional Expectations: Participates in new student orientation, registration events, and ongoing advising initiatives. Works flexible hours to support institutional needs, including evenings or weekends as needed. Actively serves on college-wide committees and contributes to a culture of continuous improvement. Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights. Ivy Tech is the largest singly accredited community college system in the nation. Offering services to the entire state of Indiana, were here to educate, motivate, and inspire students every day. We do that by featuring some of the most advanced technologies and training facilities, making higher education accessible through more affordable tuition, and providing smaller class sizes for more individualized attention. By sharing our joy of learning, we hope to ignite the curiosity and passion in our students that will help them discover their greatest potential. Were highly collaborative, with a friendly and helpful culture that is very different from a four-year college. Innovation is another value that sets us apart we are always looking for ways to make things better for our students, faculty, and staff. One of our key goals is to foster creativity and innovation in employees. More than anything, youll find yourself inspired each day by the camaraderie, positivity, and dedication that surrounds you at Ivy Tech.