Associate, Client Success

Job Description: The Associate, Client Success is responsible for managing the execution and stewardship of media buys within the Amplifi Advantage program, ensuring accuracy and efficiency throughout the process. Building on foundational media knowledge, this role takes ownership of more complex buying activities and serves as a mentor to Associates, providing guidance and training to support their development. The Associate collaborates closely with internal teams and external partners, proactively resolving issues and identifying opportunities to optimize client savings and campaign performance. This position requires strong organizational skills, attention to detail, and the ability to balance tactical execution with strategic thinking. In addition, the Associate works closely with the Manager to deliver exceptional client service and attend to client campaign needs and requests. Key Responsibilities: Manage and execute media buys within the Amplifi Advantage program, ensuring accuracy and timeliness. Interface and assist and Manager(s) with day-to-day workloads while overseeing Associates Review and process media plans from planning and investments teams; register media plans with vendors for confirmation against principal investment deals Monitor campaign performance and resolve issues such as preemptions and makegoods Prepare a variety of reports for clients & client teams Build and maintain strong vendor relationships to optimize client savings and program profitability Partner with planning and investment teams to align client objectives and deliverables. Assist Manager in communicating with billing department and account teams Assists Manager in maintaining and tracking client budget levels Communicate updates, opportunities, and issues proactively to internal teams and client teams Participate in and begin to lead internal and external meetings, providing clear and actionable insights Responsible for informing buying staff/clients of new opportunities or issues while guiding Associates through these changes and means of communication Actively seeks solutions to issues related to media buying tools such as DDS, Prisma, preemptions and makegoods with clients media schedules As appropriate, recommend improvements to internal workflow to improve efficiency to Manager Maintain constant presence in marketplace in order to learn new and innovative ideas that can be presented to management for new deal opportunities Stay informed on marketplace trends and emerging media opportunities. Identify and implement process improvements to enhance efficiency and profitability Maintain organized documentation and ensure timely follow up on all communications Qualifications: Bachelors Degree 1+ years media investment, buying, or activation experience Strong Media Math and Analytical Skills Fluent in Mediaocean Toolkits (Spot, National, Print, Prisma) Understanding of, and a desire to learn more about Media Buying Ability to learn server-based software and tools Demonstrated passion and curiosity for media investment #LI-JS1 #LI-Hybrid Additional Information: The annual salary range for this position is $42,100-$60,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave. At dentsu, we believe great work happens when were connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. Applications are being accepted on an ongoing basis. Location: New York Brand: Amplifi Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you. Cant find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. Were leading the way helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work