Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R107591 Minimum Requirements: High School Diploma/GED and six (6) months of related experience or an equivalent combination of education and experience. Grade 1 (Hourly) Position Description: The Parking Services Officer I has responsibility of enforcing parking rules and regulations in an assigned area of the campus to observe vehicles for parking violations. The use of observational skills to maintain parking lot upkeep and to perform minor maintenance of parking equipment. Professionally handles incoming requests from customers, answer calls from equipment intercoms, communicates via 2-way radio with offices and provides directions to visitors. The position ensures customer issues are resolved both promptly and thoroughly, creates a balance between company policy and customer benefit in decision making and identifies opportunities for process improvements to positively impact the customer experience and to represent the department and university in a positive manner. Essential Duties and Responsibilities Enforcement of University Parking Rules and Regulations. Issue parking citations to the University community. Arrange for towing and/or booting of scofflaws, operates handheld citation writers, computer equipment and two-way radio. Collection and reconciliation of parking revenue from pay machines at multiple locations. Performing services such as jumping of car batteries and getting keys out of locked vehicles through our Motor Assistant Program. Troubleshoot and repair of parking meters and automatic parking gates. Repairs may include identifying and correcting faulty connections; identifying and replacing faulty components/modules; faulty wire runs and other associated functions; and diagnose and report recommended major repairs. Assist with special projects on campus. Provides customer service to the University community while out in the field such as directional questions, building locations, or information about parking rules and regulations. Work special events on campus Preferred Qualifications 2 years of cash handling and customer service experience. Competencies Ability to coordinate and execute multiple tasks until completion. Target Compensation Maximum: $23.08 Target Compensation Minimum: $15.38 Compensation will be commensurate to candidate experience. Equal Employment Opportunity The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion. Assistance and Accommodations Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208. If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258. The University of Louisville is committed to being a great place to work, learn and invest. It is a place where you will thrive in a community of inclusivity, cultivate your innovative power and work where youll discover your purpose. Join the Cardinal Family today. Learn more about the University at our About Us page.
