Commercial Loan Servicing Representative

About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, youll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. Youll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and lets talk. Compensation Range Hourly: $19.00 - $24.50 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to provide back office operations support for commercial, business banking, and a variety of specialty lending products. Essential Functions Complete a preliminary review of loan submissions to ensure regulatory and legal compliance Prepare loan documents in accordance with Commerce Banks credit policy Interpret complex loan documents to set loans up on the loan accounting system Post loan transactions and providing account problem resolution Process complex loan accounting transactions such as syndications and participations Provide ongoing monitoring and reporting of collateral securing commercial loans Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy Collaborate with internal and external business partners to improve service levels Create or update procedural manuals and job aids as needed Provide research and resolution to customer concerns/issues Performing other duties as assigned Knowledge, Skills & Abilities Required Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy Basic knowledge of commercial loan servicing databases and systems, including but not limited to Shaw, ELAR, Credit Stream, LaserPro, CAC, and Appian Basic knowledge of federal banking regulations, especially those related to commercial lending Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook Education & Experience Associate degree or equivalent combination of education and experience required. Bachelors degree preferred. 1+ years financial services experience required Commercial lending experience preferred *Hybrid Schedule: In office 3 days per week (After initial training period). **Level of role is determined by knowledge, experience, skills, abilities, and education. ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Loan Servicing Representative and Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.00 to $24.50 per hour. #LI-Hybrid #LI-BC1 The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 811 Main St, Kansas City, Missouri 64105 Time Type: Full time Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes Best Midsized Employers, Forbes Best Employers for Women, and Korn Ferrys Engaged Performance Award. Youll see the difference for yourself when you join the team. Why Commerce? Inclusion at Commerce How to Join Our Team Want to be notified of positions that fit your preferences? Follow these easy steps: Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner Sign-up up for Job Alerts Well contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.