Sr Business System Analyst

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. Its a big ask, but its one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because its the right thing to do. Pacific Life is more than a job, its a career with purpose. Its a career where you have the support, balance, and resources to make a positive impact on the future including your own. We are actively seeking a talented Sr Business Systems Analyst to join our Workforce Benefits Division in Newport Beach, CA. As a Sr Business Systems Analyst, you will serve as a strategic partner in transforming business needs into scalable technology solutions. Youll lead efforts to analyze, enhance, and optimize systems and processes that support our digital insurance services. Your ability to bridge the gap between business and technology will be critical in driving operational excellence and delivering value to our customers. This role offers the opportunity to work cross-functionally with developers, stakeholders, and IT teams to shape the future of our customer-centric platforms. How youll help move us forward: Lead collaboration with UX/UI designers, developers, and business stakeholders to analyze and refine business processes and systems. Provide technical leadership and mentorship in business systems analysis, leveraging 6+ years of experience. Champion process improvement initiatives by designing and implementing efficient workflows that enhance operational performance. Facilitate requirement gathering and documentation, ensuring alignment between business goals and technical execution. Drive system integration efforts to ensure seamless data flow and optimized user experiences across platforms. Identify and resolve complex business and technical challenges, fostering a culture of continuous improvement. Stay ahead of industry trends and best practices in business systems analysis and process optimization. The experience you bring: Bachelors degree in Business Administration, Computer Science, or a related field. 6+ years of professional experience in business systems analysis or a related discipline. Experience in the financial or insurance industry. Proven expertise in business process modeling, requirements gathering, and analysis methodologies. Strong background in system integration and optimization across enterprise platforms. Proficiency with industry-standard tools for business analysis and documentation. Demonstrated commitment to continuous learning and professional development. What makes you stand out: Advanced degree in Business Administration, Computer Science, or a related field. Certification in Business Analysis (e.g., CBAP, PMI-PBA). Experience or Knowledge in Claims domain. Familiarity with Agile methodologies and enterprise-level systems. Exceptional problem-solving skills and a proactive, solution-oriented mindset. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. Whats life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KP1 Base Pay Range: The base pay range noted represents the companys good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $110,700.00 - $135,300.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and were committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, weve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Were over 150 years old, but theres more to us than heritage. Were ambitious. Were committed to building a better future for our organization, our employees, our customers, and our communities and we have the experience, resources, and financial strength to make it happen. Were investing in innovation. Were honing our expertise. Were empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Lets achieve them together. At Pacific Life, we believe that success comes down to our people. Thats why were committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.