Remittance Specialist

About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Job purpose: We are seeking a detail-oriented and motivated individual to join our growing Remittance Processing Team. This role is responsible for accurately processing retirement plan contributions, resolving remittance-related issues, and supporting key administrative functions to ensure timely and compliant service delivery. While prior experience is a plus, we are open to training the right candidate who brings a strong work ethic, eagerness to learn, and sharp attention to detail. This position offers exposure to a variety of employer accounts, the opportunity to collaborate cross-functionally, and room for long-term career growth within a fast-paced and evolving department. We are the perfect fit if you: Enjoy team collaboration Thrive in a healthy company culture that recognizes success Want to learn and grow your current skill set Are seeking a progressive work environment at a rapidly growing organization Have a desire to help others protect their future Have an entrepreneurial spirit and are challenged by the opportunity to grow the business Are focused on learning and development to enhance your industry knowledge and expertise Are a self-starter willing to invest time and energy to learn the technical aspects of our business Believe in integrity and building success by developing relationships with others Duties and responsibilities: Processing employee and employer contributions to retirement accounts that are received via check or ACH and remitting them to various financial institutions. Researching remittance issues, finding solutions, and providing answers to other departments, employers, and vendors. Monitoring and responding to department emails. Updating websites to reflect current payroll change dates for employers. Assist in mailing checks to vendors and participants. Work experience: 2+ years of experience in administration or customer support Knowledge and Skills: Proven experience in customer support/administration Excellent organizational, communication, and client service skills Proficiency in Microsoft Office Suite and financial systems Positive attitude toward client relations to provide exceptional, proactive client service Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail Highly organized with strong analytical skills, creative problem solving and strong research capabilities Ability to work in a team while maintaining a high level of responsibility and accountability to individual projects and tasks Able to manage conflicting priorities, deadline-based tasks and simultaneous projects Clear communicator with strong interpersonal writing & presentation skills Position Details: $18 per hour 8am-5pm CST with 1 hr. lunch break 900 S Capital of TX Hwy, Austin, TX Travel: none Featured Benefits: Medical insurance, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & Parental leave 2 weeks of vacation, sick leave, floating holidays Hybrid schedule, open to remote Working Conditions: Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. #LI-DH1 Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: Diploma HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, were HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUBs vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.