(USA) Principal, Technology Operations

Position Summary... What you'll do... Role summary: Walmart is seeking a Principal, Technology Operations to support the planning, execution, and monitoring of systems, automation, reporting, and product requirements for Cross Border Selection Strategy & Assortment. This role involves managing technology roadmaps, identifying architecture gaps, and partnering with Product, Engineering, Data, Compliance, Legal, and business teams to enable scalable, compliant operations. The successful candidate will apply program and product management expertise, including AI/ML-enabled automation, to define KPI reporting needs, develop PRDs, monitor performance metrics, reduce manual work, and drive operational efficiency while supporting company policies and standards. About the team: The Walmart US eCommerce cross-border team develops solutions enabling Marketplace sellers to offer fast, affordable delivery to customers. This team leads complex initiatives across product, engineering, operations, and external partners, focusing on simplifying processes and enhancing user experiences. Collaborating closely with multiple internal teams, they drive program strategy, manage risks, and ensure successful execution at scale. The team values strong judgment, analytical rigor, and effective stakeholder engagement to deliver impactful results that improve cross-border shopping and operational efficiency. What you'll do: Lead systems, automation, reporting, and product requirement initiatives for Cross Border Selection Strategy & Assortment. Define and manage technology roadmaps to scale selection processes across markets and source models. Drive AI/ML-enabled automation for selection lists, gap lists, launch lists, and in-demand lists. Partner with Product, Engineering, Data, Compliance, Legal, and business teams to resolve architecture gaps and improve data flows. Define KPI reporting needs, dashboard requirements, performance metrics, and success measures. Develop BRDs and translate business, compliance, and operational needs into technology priorities. Reduce manual work and improve scalability. What you'll bring: Experience in cross-border commerce, selection strategy, assortment planning, compliance, or related marketplace operations. Strong ability to work with Product, Engineering, Data, Compliance, and Legal teams to translate business and regulatory needs into PRDs and system requirements. Proficiency with AI/ML-enabled automation, data products, reporting tools, and KPI dashboard development. Strong analytical skills to identify architecture gaps, improve data flows, and measure operational impact. Proven ability to influence stakeholders through clear communication, data-driven recommendations, and prioritization. Experience driving process improvements that reduce manual work, improve scalability, and support compliant operations. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years experience in project management, program management, program operations, or related area.Option 2: 7 years experience in project management, program management, program operations, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Masters degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.