Research Assistant I

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary A Research Assistant I is needed to support clinical trials currently being conducted by the Division of Preventive Medicine. Under the supervision of the Project Manager, the Research Assistant will assist with study activities, such as communicating with participants via phone and email, handling incoming mail, preparing shipments, processing completed questionnaires, discussing questionnaire responses with participants, and assisting with study recruitment. The research assistant will primarily be working on the COcoa Supplement and Multivitamin Outcomes Study (COSMOS), the Pistachio Trial, and the COcoa extract for migRAine triaL (CORAL). The COSMOS Trial is a randomized, double-blind, placebo-controlled trial testing a cocoa extract supplement and a multivitamin supplement for the reduction of risk of cardiovascular disease and cancer among women aged 65 years and men aged 60 years. This large-scale trial included 21,442 men and women. The pill-taking phase of the trial ended in December 2020. Observational follow-up of the study cohort is ongoing. The Pistachio Trial is an open-label randomized trial evaluating whether a pistachio-enriched diet leads to changes in cognitive function, cardiometabolic risk factors, and life satisfaction in older adults over a 6-month period. Recruitment was done through the COSMOS Trial cohort, and 97 participants were enrolled. Follow-up activities are ongoing. The CORAL Study is a randomized, double-blind, placebo-controlled pilot study to assess the feasibility of recruitment and adherence to a high-dose cocoa extract supplement in individuals diagnosed with episodic migraine. Recruitment for this trial is ongoing. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: Responds to incoming telephone calls, emails, and letters from study participants by providing information about the trial, including clarification of the study protocol and methodology. Follows up with participants to collect or clarify study data. Documents interactions with study participants by entering summary information into electronic participant files. Works with the Project Manager and PI to recruit study participants. Tracks study activities and monitors responses from participants. Assists the Project Manager and other study staff in the development of procedures to ensure responses to study participant inquiries are timely, consistent, and standardized. Reviews participant self-reports of new diagnoses and medical events. Follows up with participants when necessary. Processes incoming mail, which includes opening the mail, reviewing the forms, putting them in batches for scanning, scanning the forms, and verifying that the captured data is correct. Assembles shipments to participants, including specimen kits and study drug. Responsible for printing study questionnaires and correspondence, as needed. Assists with other studies in the Division. Involved with planning and interactions with study participants. Performs other duties as requested. Qualifications: BA or BS Computer literacy Work experience in customer service or research Additional Job Details (if applicable) Remote Type Hybrid Work Location 900 Commonwealth Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the worlds most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, were more than a systemwere leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.