Dealership: L0072 Lithia Ford Lincoln of Boise Lithia Ford Lincoln of Boise Now Hiring Experienced Service Advisor! About our shop: Service Advisor Pay: Commission based, $70,000 - $100,000 Service Department open M-F 7am-6pm and Saturdays 7am-5pm Busy Service Department: Central Dispatch with 8 Advisors. Average RO count is 4,000 and usually 2-3 days worth of ROs in the dispatch office. 44 bays + 8 quick lube rack: 1 bay per tech (high producers have 2) Highly qualified parts team and parts staging area organized by RO for upcoming work. Parts Runners for active jobs to deliver parts and Porters to help move vehicles in and out of bays. State of the art shop equipment, all Ford specialty tools. Heated shop with swamp coolers, high speed doors and updated led lighting. Professional & FUN work environment (techs who support each other). Fast-paced but easy-going work environment, family friendly environment. Supportive leadership. Manager is detail oriented and puts the customer first, promotes family and is easy to get along with. Service Advisor Responsibilities: The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customers needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Qualifications: 5+ years of experience in Service writing advisor role Communication skills communicates effectively with others. Time management managing ones own time and time of others. Typing ability to type efficiently in order to enter repair orders. Basic computer & cost calculation skills. Acceptable driving record and a valid driver's license in your state of residence. Veterans encouraged to apply! We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
