Pay Range: $31,200.00 - $51,480.00 Supervisory Organization: Sr Mgr Bus Transportation Country: United States of America Address: 2424 WEBB CHAPEL EXTENSION City: DALLAS, TX 75220 FLSA: Non - Exempt Professionals: 06 - Admin Support (EEO-4-United States of America), 6F - Indirect Administrative Support - General Maintenance (EEO-SubCategory) General Summary: Under limited supervision, performs a variety of activities related to revenue collection and processing at rail stations and/or bus operating divisions according to established policies, procedures, and guidelines for Dallas Area Rapid Transit's (DART) Revenue Systems Section. Essential Duties and Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyzes equipment requirements, equipment availability, and special circumstances for each run scheduled to leave the bus division. Assigns a vehicle for each run based on requirements and documents all variances from bus assignment guidelines. Determines and assigns parking positions for vehicles based on maintenance requirements, vehicle types, and pull out requirements. Surveys bus yard to verify buses are parked correctly Electronically captures farebox data, exchanges cashboxes, replenishes fare media, and empties cashbox contents into vaulting receivers as vehicles return to division. Provides security over DART funds, section property, equipment, keys and locks. Performs data entry, data lookup, and report generation using specialized transit software applications. Performs basic troubleshooting of bus fare collection equipment and PCs. Performs other related duties as assigned. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications. High school diploma or general education diploma (GED). Six (6) months of Customer Service and/or cash handling experience. Must possess valid Class C drivers license. No Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations on driving record within the last thirty-six (36) consecutive months in order to operate DART revenue vehicles. Applicants/employees must pass and maintain a Department of Transportation (DOT) physical (medical) examination including pre-employment drug test and must submit to Federal Transportation Administration-required random drug/alcohol testing as a condition of continued employment. Proficiency of PC software applications to include Microsoft Office or other related software applications. Ability to demonstrate a fiduciary obligation to section, department, and DART in handling money, materials and information of a confidential nature. Analytical, problem solving skills and mental ability to solve issues of a moderate complexity and to comprehend materials and concentrate on details. Interpersonal skills to effectively communicate with all levels of supervisory and non-supervisory employees, vendors, and others both inside and outside of DART. Software application experience to include email , spreadsheet (excel), MS Teams, and database interface applications (i.e. Access, Trapeze, payroll systems, etc.) and typical office equipment. Ability to operate DART revenue vehicles (bus) on lots as needed after training. Able to continuously lift and carry containers weighing between 14-35 lbs. up and down bus stairs for 2-3 hours periods. Able to lift up to 50 lbs. into a van, and objects that weigh up to 35 lbs. to a height of 60 inches. Must be flexible to work nights, weekends, and holidays. Shifts will be assigned by management. WORKING CONDITIONS: Works in an environment where there is exposure to dust, noise, or temperature. May be exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V Open until qualified applicants are identified.
