Why we love VCA CVS Carlsbad: Small hospital feel with big company support Competitive compensation ($23-$25, hourly) Generous employee pet discounts Flexible Schedules Great coastal community location close to the beach, food options, fitness centers and shopping Monthly hospital-wide activities & games, raffles, with awesome prizes Access to Perkspot- receive coupons and discounts for anything you can imagine We value your voice and regularly implement suggested changes from our suggestion box Join various hospital committees or VCA Diversity Resource Groups to further enrich your experience and involvement in the hospital & company In-hospital, fresh food micro-market always stocked with ever-changing array of food and drink options Referral rewards - tell your friends why they should come work for here too and if they do, receive a referral bonus Supportive, multi-faceted, educational training program We are focused on your career growth; we empower you with all the knowledge and skill you need to be successful Opportunities to get out into the community and participate in local events Something new every day - you'll never be bored Health, Vision, and Dental Insurance 401K w/ company match HSA/FSA options Paid Holidays Vacation & Sick time off About the Role: At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets. The Client Service Carel Coordinator position directs, plans and coordinates a variety of patient and client service functions that are related to the client management and healthcare teams for the Surgery Department. They build customer's trust and confidence in our abilities. These functions include, but are not limited to: Act as a liaison between client and doctor. Update charges and financial estimates for continued care. Create and present financial estimates to clients, including helping clients understand the costs for the pet's care. Process payments and handle cash. Educate clients on financing options and answering client questions. The Client Service Care Coordinator will have an in depth working knowledge of veterinary medicine, hospital financial procedures and protocols, financing options, and client communication. This position is responsible for ensuring a smooth transition for the client and patient from the time they enter the exam room to the point of discharging the patient. VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $23 to $25 per hour If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians including 500 who are board-certified specialists nearly 4,000 credentialed technicians and over 10,000 veterinary assistants all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.
