Contract Analyst I

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement The anticipated salary range for this position is $60k - 65k yr./ .The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Supports customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers, and the Owens & Minor (O&M) sales force. Informs customers of standard price change notification as well as communication and follow-up of expiring contracts. Maintains knowledge of the systems that support these activities and recommends changes to these systems. Works closely with Pricing and Margin Analysts on margin initiatives. Effectively works with all levels of sales and operational management and corporate management. Responsibilities include: Analyzes contract audit reports; reviews expiring contract communications from Corporate for possible errors or potential pricing/rebate issues; notifies Customers and Sales Reps as appropriate. This may include running periodic price-book information for the customer. Analyzes and researches complex pricing and rebate issues; accountable for appropriate resolution of rebate denials; if customer/field documentation or involvement is necessary to support rebates claimed, communicates to management as necessary; problem resolution may involve direct communication with the customer and negotiation with vendors; determines appropriate action required and ensures the correct team takes the appropriate action Proactively resolves replacements of expiring contracts and customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team. Reviews credit/rebill activity to correct overcharges and denied rebates; reviews and approves pass through credits due to contract pricing issues; loads bill-only contracts as necessary for credit/rebills; communicates with field Accounts Receivables (AR) to ensure they have information to apply credits to ensure customer does not receive duplicate credit. Through specific customer knowledge and analysis, identifies potential margin opportunities; coordinates with Pricing and Margin team on margin initiatives as required. Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project. Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers. Communicates status of projects and significant issues to management. Managing Price exceptions daily. Experience: Four-year university degree required; masters degree preferred. Broad knowledge of a discipline in finance or business administration Five or more years of experience in contracts and/or pricing Previous experience in a medical/surgical distribution or manufacturing business preferred. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. Life at O&M When you become an Owens & Minor teammate, youre joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared valuesIntegrity, Development, Excellence, Accountability, ListeningO&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammates perspective and contributions.