Banking & Lending Product Support Specialist

Job Description What is the opportunity? Embrace RBC Wealth Managements core values and inclusive culture as an integral part of our US Wealth Management Banking and Lending team! As a Banking and Lending Product Support Specialist, you will create a seamless Financial Advisor (FA)-client experience when looking to access and implement a banking and lending solutions. At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you. What will you do? Support Wealth Management (WM)-US Private Bankers and Private Banking team members to create a first-class experience through preparing education and marketing materials, running and analyzing reports and managing metrics for management. Support Financial Advisors and clients through the origination and servicing process when utilizing banking and lending solutions. Gather feedback from our Private Client Group (PCG) on enhancements to the technology platform and service model to enhance efficiencies and create a better client-advisor experience. Train Client Associates to use the platform to perform service functions for credit, including traveling to PCG branches on an as-needed basis. Work with Private Bankers to properly report progress of business plans to WM-US executive and field leadership. What do you need to succeed? Must-have 4-year degree in Finance, Accounting, Business or equivalent 3+ years of experience at a wealth management firm in a client-facing service role Proven dedication to and focus on client service with strong communication, interpersonal and adaptability skills Strong ability to ask critical questions, anticipate problems and future needs, and take ownership Series 7 and 66, or ability to attain in 120 days Nice-to-have Experience supporting financial advisors and client associates Experience working with different functional groups at a wealth management firm Series 7 and 66 (or 63/65), or ability to attain in 120 days Whats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business The good-faith expected salary range for the above position is $55,000 - $94,000, depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: - Drives RBCs high performance culture - Enables collective achievement of our strategic goals - Generates sustainable shareholder returns and above market shareholder value Job Skills Collateral Management, Collections Management, Confidentiality, Credit Analysis, Data Entry, Detail-Oriented, Financial Statement Analysis, Information Capture, Loan Origination, Retail Banking, Retail Lending, System Applications Additional Job Details Address: 111 SOUTH WACKER DRIVE, SUITE 3200:CHICAGO City: Chicago Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-09-09 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canadas biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.