Customer Service Representative

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK! Be the Voice That Connects Our Community to Exceptional Service Location: Anchorage, Alaska Schedule: MondayFriday | 8 AM 5 PM (No late nights!) Pay: Starting at $21.00 per hour. Type: Full-Time | Office-Based Why Join Alaska Waste? At Alaska Waste, a Waste Connections company, we do more than keep Alaska cleanwe build strong communities with every customer call. We're looking for a Customer Service Representative whos friendly, reliable, and ready to grow with a company that values your talent. If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you! What Youll Be Doing Youll be the first point of contact for our customershelping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally. Your day-to-day will include: Answering incoming calls and assisting customers with service requests, billing, or account changes Resolving customer concerns with clarity, care, and a positive attitude Using company systems and Microsoft Office tools (Word, Excel, Outlook) Preparing service orders, change of address forms, and account adjustments Collaborating with internal departments to ensure excellent service Occasionally assisting at the front desk/reception area Promoting goodwill and offering additional services where appropriate What You Bring to the Table 2+ years of customer service experience (call center experience is a plus!) Comfortable using MS Word, Excel, and Email Fast, accurate typing & 10-key skills Great organization, multitasking, and communication abilities A calm and professional demeanoreven under pressure High school diploma or equivalent preferred Ability to work in-office (remote work may be requested during temporary protocols) Your Work Environment Clean, bright office environment Standard workstation (desk, phone, headset, dual monitors) Fast-paced, high-volume call setting Long periods of sitting and typing Occasional exposure to elevated noise from nearby calls Perks & Benefits Medical, dental, and vision insurance Flexible spending account (FSA) Short & long-term disability coverage Life insurance 401(k) retirement plan with match Paid training and internal promotion opportunities Work with a supportive, team-first group of professionals Apply Today and Connect with Your Future Ready to build your future with a growing, mission-driven company? Apply now at: www.wasteconnections.com Search for Customer Service Representative Anchorage, AK and complete your application! Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. Youll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LETS REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and youll quickly discover that great opportunities are all around you. At Waste Connections, youll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and youll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.