Software Developer Senior

Date Opened: Wednesday, July 15, 2026 12:00 AM Close Date: Monday, July 27, 2026 12:00 AM Department: Innovation and Technology Department Salary: $98,731.00 - $141,926.09 Commensurate with Experience Welcome to the City of Charlotte Charlotte is Americas Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions SUMMARY The Cityworks Technical Team is looking for a Senior Software Developer who serves as a key technical contributor responsible for advanced software engineering, system integrations, and environment support. This position also functions as the backup to the Application Administrator, ensuring continuity of operations across critical enterprise applications. The ideal candidate is collaborative, proactive, and capable of supporting both development and administrative responsibilities. Major Duties and Responsibilities Software Development & Systems Engineering Design, develop, and maintain complex applications, integrations, and services using .NET/C#, JavaScript, SQL, Python, and related technologies. Translate business requirements into scalable, maintainable technical solutions. Lead and enforce development best practices, including code reviews and standards. Troubleshoot and resolve complex software defects, performance issues, and system bottlenecks. Collaborate with product owners, analysts, and departmental stakeholders to plan and deliver enhancements. Support reporting needs and develop ad hoc solutions for end-user departments. Cityworks Environmental Management Manage and maintain the Citys 11 Cityworks instances, including upgrades, patches, and environment-specific maintenance. Provide database administration for development, test, and production environments, including custom tables, triggers, stored procedures, and SQL jobs. Administer application and database servers supporting Cityworks and related integrations. Develop, manage, and troubleshoot custom tools and instance-specific enhancements across multiple lines of business. Maintain and troubleshoot system webhooks between instances (e.g., CATS-to-BEST, Stormwater-to-CDOT, CATS-to-SWS). Provide front-end user support, workflow optimization, and training across all Cityworks instances. Monitor application and database performance and coordinate infrastructure support with server administration teams. Integrations & Data Pipelines Manage and troubleshoot SSIS integrations involving Coretex, OnBase, Kronos, Emerald, RFID databases, and Cityworks. Ensure reliability and performance of cross-system data flows and enterprise integrations. Application Administrator Backup Duties Serve as secondary support for the Application Administrator to ensure continuity of critical operations. Assist with configuration, maintenance, and troubleshooting of enterprise applications. Support user account management, permissions, roles, and security configurations. Participate in system monitoring, patching, release cycles, and overall environment management. Assist with vendor coordination, issue escalation, and lifecycle management of supported applications. Collaboration & Leadership Work closely with cross-functional IT teams, business units, and vendors to support organizational initiatives. Provide technical expertise to support strategic planning, system upgrades, and technology roadmaps. Document processes, configurations, and development standards to enhance operational continuity and transparency. Minimum Requirements High School Graduate or Equivalent and seven (7) years of related work experience OR 2 Year College Degree and five (5) years of related work experience OR Bachelor's Level Degree and three (3) year of related work experience OR Master's Level Degree and one (1) years of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties. Hands-on experience with Cityworks (AMS and/or PLL), including configuration, troubleshooting, and integration. 7+ years of professional software development experience. Proficiency in .NET, C#, JavaScript, SQL, and modern development frameworks. Strong experience with API development and system integrations. Cloud experience required (Azure, AWS, or equivalent), including deploying, configuring, and monitoring cloud-based applications. Experience with application architecture, system design, and on-prem or cloud environments. Ability to communicate effectively with technical and non-technical stakeholders. Strong problem-solving skills and ability to work independently. The ability to be on-site a minimum of 2 days per week. Preferred Qualifications Background in municipal, utility, or public-sector technology environments. Experience serving in an application administrator or system administrator capacity. Familiarity with GIS technologies such as Esri ArcGIS, particularly in relation to Cityworks. Knowledge of DevOps practices, CI/CD pipelines, automated testing, and version control tools (e.g., Azure DevOps, Git). Experience working within enterprise IT environments, including change management and ITIL practices. Preferred Skills & Knowledge Strong understanding of systems software development and hardware compatibility. Experience with enterprise asset management systems (e.g., Cityworks). Familiarity with routing, AVL. Ability to manage multiple complex systems and coordinate with cross-functional teams. Proficiency in scripting or lower-level programming languages. CONDITIONS OF EMPLOYMENT The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. BENEFITS The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlottes benefits. The City of Charlotte is a drug and alcohol-free workplace. Our City, Our Mission When you join the City of Charlotte, you become part of Team Charlotte a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. Looking for an internship? Explore opportunities on our Internship Career Site and take the first step toward your career with the City of Charlotte.