BASIC FUNCTIONS: This position performs moderate research, design, and systems engineering assignments. This position is also responsible for management support and triage. QUALIFICATIONS: 1+ years of Systems Engineering experience BS Engineering/Computer Science or equivalent experience required TECHNICAL SKILLS: Understanding of Job Control Language. Basic problem-solving skills. Basic knowledge of storage systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure. Knowledge of virtual server environments and thin client. Knowledge of scripts for automation. Ability and desire to learn new processes and technologies. Basic oral and written communication skills. ACCOUNTABILITIES: Construct simple job control language (JCL) or scripts for processing of workloads by system. Apply basic problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks. Apply basic knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system and Windows infrastructure). Diagnose system performance problems. Install or troubleshoot programs within system environments. Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. Assist in the development lists/scripts for execution of commonly used processes and automation of simple tasks. Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery. Proper documentation and closure of tasks, changes, and requests. All other duties as assigned. U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. At LexisNexis® Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries. . LexisNexis® Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com.
