Jewelry Concierge

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINOs. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINOs exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? We are currently seeking a Jewelry Concierge to join the fastest growing jewelrycompany in the country. This job will be located in New York City and the position will be based in a fast-paced environment with multiple requests coming in on a daily basis. Responsibilities: Responsible for accurately submitting/verifying custom orders with vendors within a specified time-frame Oversee the Special/Custom Order Process start to finish Calculate and quote prices Interact with both the vendors and the customers on a regular basis Custom Order Specialist checks the status of orders, maintains quoted time frames, and handles any potential issues Requirements: Must have 1+ yrs jewelry industry experience Must have 1+ yrs of experience with custom jobs Must have basic understanding of placing CAD requests with designers, vendors and knowledge of reading CAD to get cost for pieces Must be able to pass knowledge assessment during interview process Excellent communication skills Knowledgeable in Excel Knowledgeable in Photoshop Ability to work well with a team of diverse personalities Knowledge of jewelry manufacturing a plus Must be able to travel to shows a minimum of three times per year Must Live in New York Tri-State area What We Offer: We offer an amazing culture! We have the opportunity of a Bridal powerhouse and the feel of a family-oriented small business. Base pay $25-$30/hr **Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Benefits: Medical Dental Vision Basic Life Insurance Voluntary Life Insurance Long-Term Disability Short-Term Disability Flexible Spending Account (Medical & Dependent Care) Retirement Plan with Matching Vacation Sick Time Paid Holidays Attractive Employee Discount Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity were inspiring inside. We are Great Place to Work-Certified operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.