Sales Operations Engineer

The Sales Operations Engineer will be a key contributor to Roadrunners commercial strategy, applying strong analytical, engineering, and data management skills to optimize sales processes, territory performance, and operational efficiency. This role requires a hands-on data expert who can bridge business needs with technical capabilities, bringing structure, precision, and insight to complex sales and operational challenges. The ideal candidate will thrive in a fast-paced environment, bring a strong foundation in analytics and data engineering, and have proven experience within the LTL, trucking, logistics, or transportation sectors. Critical Job Functions: Design and maintain advanced sales analytics models, dashboards, and performance reports to enable data-driven decisions. Lead the management, optimization, and ongoing evaluation of sales territories, ensuring equitable distribution, strategic coverage, and alignment with network performance goals. Engineer and automate data pipelines to improve visibility and consistency across sales, operations, and finance functions. Administer and enhance Zoho CRM (or equivalent platforms), ensuring high-quality data, seamless integration, and adoption across the sales organization. Partner with sales and operational leadership to define KPIs, analyze trends, and develop actionable insights for growth and efficiency. Support strategic pricing, forecasting, and performance improvement initiatives through advanced analytical modeling. Standardize data governance practices and documentation for reporting and performance measurement. Collaborate on the rollout of new tools and systems that enhance sales productivity and transparency. Job Requirements: Bachelors degree required in Engineering, Mathematics, Economics, or a related Science discipline; advanced degree preferred. 37 years of experience in sales operations, data analytics, or data engineering within LTL, trucking, logistics, or airline industries. Proven expertise in data manipulation and analytics (SQL, Python, Power BI, Tableau, or similar). Experience with Zoho CRM or comparable platforms (Salesforce, HubSpot, etc.). Demonstrated success in territory management, sales performance analytics, and commercial process optimization. Strong quantitative, analytical, and communication skills with exceptional attention to detail. Ability to collaborate across departments, manage multiple priorities, and deliver under tight timelines. A continuous improvement mindset with a passion for using data to drive operational excellence. Preferred Skills Familiarity with LTL pricing, TMS systems, and freight network optimization. Experience integrating CRM systems with operational and financial data sources. Working knowledge of automation tools and sales enablement technologies. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: Sedentary physical activity performing non- strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Compensation: The compensation for this role is $70,000 to $85,000 per year. Job Location: Chicago-based, hybrid. Benefits: PTO Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Why Roadrunner At Roadrunner, youll join a team that values results, accountability, and innovation. We empower our people to make an impact, continuously improve, and help move the industry forward one smarter mile at a time. Be part of a company thats accelerating the future of LTL. Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career! We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you! #LI-HybridChicago, IL Additional Requirements: Summary: Roadrunners Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the companys Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Sales Operations Engineer to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today! We Run Safe. We Run Smart. We Run Together. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.