Network Invoice Associate

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Applicants must reside in the Columbus, OH area and be able to attend on-site training. Upon successful completion of training and achievement of performance and quality expectations, this role will transition to a remote work arrangement. Starting pay is $18.00/hour. The Network Invoice Associate plays a critical role in supporting timely and accurate invoice processing for our insurance partners, service providers, and customers. This is a fast-paced, production-focused position that requires strong attention to detail, accuracy, and the ability to manage a high volume of work while meeting established productivity and quality standards. What You'll Do: Open, sort, prepare, and process incoming invoices received through mail, fax, and electronic channels in a timely manner. Accurately enter invoice information into company systems while maintaining established productivity and quality standards. Process policyholder reimbursements and supplemental invoice requests. Prioritize and process urgent invoices to support customer and client needs. Research and resolve invoice discrepancies, missing information, and claim-related issues. Communicate with shops, insureds, agents, and internal partners to obtain information necessary for invoice processing. Create Safelite referral numbers when required for invoice processing. Respond to inquiries regarding invoice status, claim status, and department processes. Manage incoming email requests and document all actions accurately within company systems. Support additional service center and administrative duties as assigned. What You'll Need: Previous office, administrative, data entry, billing, or claims processing experience preferred. Strong attention to detail and commitment to data accuracy. Comfortable performing repetitive computer-based work in a high-volume production environment. Ability to meet established productivity, quality, and attendance expectations. Strong typing, organizational, and time management skills. Ability to communicate professionally with internal and external customers. High School Diploma or equivalent required Ability to work Monday - Friday #LI-VP1 Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nations largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. Were People Powered: Our people come first. We care about your well-being and well give you what you need to have a happy work/life. Were good at what we do: we're proud of our 88% Net Promoter Score (NPS). Were big: Were owned by Belron®, the worlds largest vehicle glass company, spanning 40 countries across 6 continents. Were trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - weve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and were proud to be an equal opportunity employer. We dont discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass you also share your personal information with us. Were committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection